Company Logo or Photo

Relevant Industrial LLC

Customer Experience Concierge

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Paid holidays

Job Description

The hiring establishment is a professional corporate headquarters that values efficiency, organization, and exceptional front-line customer service. This company operates in a structured, office-based environment where communication and administrative support are vital to overall operations. With a strong emphasis on professionalism and a welcoming atmosphere, the organization aims to provide an inviting experience for visitors, employees, clients, and vendors alike. Organizational culture encourages teamwork, attention to detail, and a commitment to maintaining a well-ordered workplace.

The role open for hiring is a pivotal front desk and administrative position that requires a dynamic individual to serve as the f... Show More

Job Requirements

  • Ability to maintain professional attendance, punctuality and personal appearance
  • Ability to maintain a professional, courteous and inviting attitude towards visiting customers
  • Experience with Microsoft Office and ability to prepare professional PowerPoint presentations
  • Familiarity with current Windows operating systems and proficiency with Word, Excel, Outlook
  • Flexibility in responding courteously to immediate needs of visitors and callers
  • Well-organized and capable of independent follow through
  • Ability to handle special administrative projects and overflow work from other departments
  • On-site work availability Monday through Friday 8:00am to 5:00pm
  • Maintain an organized and orderly work area and lobby

Job Qualifications

  • Experience with Microsoft Office
  • Ability to prepare professional PowerPoint presentations
  • Familiarity with current Windows operating systems
  • Proficiency in required software including Word, Excel, Outlook
  • Well-organized and capable of independent follow through
  • Ability to maintain a professional, courteous and inviting attitude towards visiting customers
  • Ability to maintain professional attendance, punctuality and personal appearance
  • Flexibility in responding courteously to immediate needs of visitors and callers
  • Experience handling special administrative projects as well as overflow work from other departments

Job Duties

  • Answer incoming calls with professionalism and courtesy
  • Route external and internal calls with accuracy, efficiency and professionalism
  • Maintain the reception area, conference rooms, and break room clean, inviting, and seasonally decorated
  • Check after hours voicemail every morning and route messages appropriately
  • Receive and forward all incoming fax messages appropriately
  • Create, print, and file the daily sign in/sign out sheet
  • Order office supplies for corporate headquarters if needed
  • Monitor inventory levels of general office supplies
  • Receive and sort mail, file as necessary and deliver
  • Complete AP vendor check mail outs when applicable
  • Complete invoice and statement mailouts for Accounts Receivable when applicable
  • Have flowers/gifts ordered and delivered for internal employees as well as other individuals
  • Keep the company wide phone list current and accurate
  • Assist with meal planning for internal and external meetings and events from start to finish including ordering, setting up, breaking down
  • Perform all other administrative duties as they arise
  • Carry out any other duties assigned by Senior Management

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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