Huntington

Customer Experience Banker - Part Time (30-35 Hours + Full Benefits)

Dayton, OH, USA|Remote, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $19.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Flexible work arrangements

Job Description

Huntington is a well-established banking institution known for its dedication to providing exceptional financial services and fostering strong customer relationships. With a comprehensive network of branches, Huntington offers diverse banking solutions designed to meet the varying needs of its customers. The company places a strong emphasis on inclusivity, making sure that every member of its team feels empowered to contribute ideas and take an active role in improving customer experiences and community engagement. This approach creates an environment where both customers and employees thrive, driven by a shared commitment to financial wellness and growth.

The role of Customer Experien... Show More

Job Requirements

  • High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor’s Degree
  • 1 year or more in customer service in banking, financial services or goal driven retail sales
  • cash handling skills
  • comfort with technology such as mobile services and online banking services

Job Qualifications

  • High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor’s Degree
  • 1 year or more in customer service in banking, financial services or goal driven retail sales
  • cash handling skills
  • comfort with technology such as mobile services and online banking services

Job Duties

  • Providing excellent customer service and effectively resolving customer issues
  • being proficient in understanding and educating customers on consumer deposit products
  • proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners
  • educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership
  • adhering to all operational, security, risk and regulatory policies and procedures
  • demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation
  • other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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