Huntington

Customer Experience Banker

Dayton, OH, USA|Remote, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $21.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Flexible work arrangements

Job Description

Huntington is a reputable financial services company known for its commitment to delivering exceptional banking experiences to its customers. Specializing in branch banking services, Huntington fosters a welcoming and inclusive team environment where employees are empowered daily to help customers meet their financial goals. With a strong presence across its branch network, the bank offers opportunities for employees to contribute ideas and voice opinions that make a direct impact on customers, the bank itself, and the broader community. Emphasizing community involvement, customer-centric services, and innovative banking solutions, Huntington remains dedicated to nurturing long-term relationships built on trust and financial expertise.... Show More

Job Requirements

  • high School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree
  • 1 year or more in customer service experience
  • cash handling skills
  • comfort with technology such as mobile services and online banking services

Job Qualifications

  • high School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree
  • 1 year or more in customer service in banking, financial services or goal driven retail sales
  • cash handling skills
  • comfort with technology such as mobile services and online banking services

Job Duties

  • providing excellent customer service and effectively resolving customer issues
  • being proficient in understanding and educating customers on consumer deposit products
  • proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners
  • educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership
  • adhering to all operational, security, risk and regulatory policies and procedures
  • demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation
  • other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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