Army and Air Force Exchange Service (AAFES) logo

Customer Experience Associate/Laborer (Stocker)/Roving Store Worker

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $15.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

flexible scheduling
comprehensive medical insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
Shift Differential
Holiday pay
Pension Plan
401k plan
access to base facilities
Mass Transit program
Employee status as DoD employee

Job Description

The Army & Air Force Exchange Service, commonly known as "the Exchange," is a prominent retail organization operating on US Army and Air Force installations worldwide. Serving as more than just a traditional retailer, the Exchange functions as an essential support system for Soldiers, Airmen, and their families by providing access to quality goods and services wherever they are stationed. The Exchange is an $8 billion enterprise ranked among the top retailers nationally, managing a diverse array of businesses, including department stores, convenience stores, restaurants, movie theaters, and an online shopping platform. Their operations span across multiple countries including Germany,... Show More

Job Requirements

  • Completion of high school or the equivalent
  • Must be available to work weekdays, nights, weekends and holidays
  • Certain positions require you to be 21 or older due to selling of alcohol
  • Able to lift up to 40 pounds (occasional lifting up to 50 pounds)
  • Able to learn and adapt to current technology needs
  • Must possess a welcoming and helpful attitude toward customers and other team members
  • Excellent communication skills
  • Basic computer skills

Job Qualifications

  • Able to learn and adapt to current technology needs
  • Able to think quickly on the spot to answer customer questions
  • Willing to cross-train and work in other areas of the store as needed
  • Must possess a welcoming and helpful attitude toward customers and other team members
  • Cash handling experience preferred
  • Excellent communication skills
  • Basic computer skills
  • Retail experience preferred
  • Able to lift up to 40 pounds (occasional lifting up to 50 pounds)
  • Able to take initiative
  • Able to share brand knowledge
  • Excellent attention to detail

Job Duties

  • Greet every customer with eye contact and smile in your authentic way
  • Acknowledge every waiting customer as soon as they arrive to your lane to let them know you’ll be right with them
  • Complete transactions accurately and efficiently while engaging customers in appropriate conversation
  • Help customers by following the proper procedure for bagging merchandise and moving large or heavy items
  • Follow all safety guidelines and operating procedures
  • Deliver extraordinary customer experience by engaging customers and prioritizing customer needs over tasks
  • Unload, break-out and stock merchandise with efficiency and accuracy

Job Qualifications

Experience

No experience required

Job Location

OysterLink helps hospitality teams hire in one place.

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