Job Overview
Compensation
Type:
Hourly
Rate:
Range $15.00 - $21.46
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
work-life balance initiatives
Employee assistance program
Job Description
Exchange is a reputable retail company known for providing excellent customer service and a wide range of products to military service members and their families. With a strong commitment to delivering quality and value, Exchange has established itself as a trusted brand that prioritizes customer satisfaction. This company operates various retail stores and services that include clothing, electronics, household items, and more. Exchange’s focus on fostering a positive shopping experience and maintaining brand loyalty makes it a preferred destination for its customers. The company is dedicated to creating an environment where employees can thrive while delivering exceptional customer support.
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Job Requirements
- High school diploma or equivalent
- Minimum 1 year of experience in customer service or related field
- Strong verbal communication skills
- Ability to work flexible hours including weekends
- Customer oriented mindset
- Basic computer proficiency
Job Qualifications
- High school diploma or equivalent
- Proven experience in a customer service role
- Strong communication and interpersonal skills
- Ability to actively listen and respond effectively to customer needs
- Problem-solving skills
- Basic knowledge of retail operations
- Ability to work in a fast-paced environment
Job Duties
- Drive the customer experience through proactive and customer focused behaviors
- Evaluate customers' needs by listening actively
- Provide solutions to customer needs
- Make recommendations to maximize customer satisfaction
- Foster Exchange brand loyalty
- Engage with customers to build long-term relationships
- Support the company’s mission of exceptional customer service
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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