You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $16.05 - $17.30
Work Schedule
Standard Hours
Weekend Shifts
Benefits
full time employment
Paid training
Weekend's off
Career growth opportunities
Full Benefit Options
Great work environment
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
retirement savings plan
Paid holidays
Paid Time Off
Job Description
Conduent is a leading business process services company that delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments worldwide. With its dedicated associates, Conduent plays a vital role in creating exceptional outcomes for clients and the millions of people who rely on their services every day. The company prides itself on fostering a culture where individuality is noticed and valued, making it an attractive employer for those seeking to thrive personally and professionally.
Conduent is currently hiring for the position of Call Center Representative, an onsite role offering a competitive starting pay r... Show More
Conduent is currently hiring for the position of Call Center Representative, an onsite role offering a competitive starting pay r... Show More
Job Requirements
- Must be at least 18 years of age or older
- must have a high school diploma or equivalent
- must be able to successfully pass a criminal background check
- must pass customer care assessment
Job Qualifications
- High school diploma or equivalent
- customer service experience
- effective and accurate written and verbal communication skills
- strong work ethic
- effective problem-solving skills
- ability to navigate multiple applications and research solutions with ease
- ability to provide calm conflict and problem resolution
- ability to work in a structured environment taking high-volume calls
- commitment to 100% attendance for paid training
Job Duties
- Respond to all tolling and or administration related customer inquiries by utilizing information learned during training and resources available through people, customer records, and knowledge management systems
- identify customer needs to ensure the customer is provided complete and accurate information
- process required transactions via mainframe or web-based applications
- submit research requests in a concise yet accurate manner
- maintaining a thorough knowledge of the company and client programs, policies, and technology
- communicate effectively in a warm and empathetic manner
- adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals
- provide support to other positions operations in cases of heavy workloads or absences
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All