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AAFES

Customer Experience Associate

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.38
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Work Schedule

Flexible
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Benefits

flexible scheduling
Medical insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
Shift Differential
Holiday pay
Pension Plan
401k plan
access to base facilities
Mass Transit program

Job Description

The Exchange is a prestigious retail organization committed to serving military members, their families, and the broader community that supports those who serve. Our operation is deeply rooted in a mission to give back, with two-thirds of our earnings annually redirected to benefit the military community. We provide a wide range of retail opportunities encompassing front-end cashier roles, departmental positions, as well as spots in our Express and Class 6 stores. Our inclusive hiring philosophy aimed at military members and their families, along with individuals passionate about contributing to the community, makes us a unique and purposeful employer in the... Show More

Job Requirements

  • Willing to cross-train and work in other areas of the store as needed
  • Must possess a welcoming and helpful attitude toward customers and other team members

Job Qualifications

  • Able to learn and adapt to current technology needs
  • Able to think quickly on the spot to answer customer questions
  • Excellent communication skills
  • Basic computer skills
  • Retail experience preferred
  • Cash handling experience preferred

Job Duties

  • Greet every customer with eye contact and smile in your authentic way
  • Acknowledge every waiting customer as soon as they arrive to your lane to let them know you’ll be right with them
  • Complete transactions accurately and efficiently while engaging customers in appropriate conversation
  • Help customers by following the proper procedure for bagging merchandise and moving large or heavy items

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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