AAFES logo

AAFES

Customer Experience Associate

Job Overview

briefcase

Employment Type

Full-time
Part-time
clock

Compensation

Type:
Hourly
Rate:
Range $15.00 - $20.54
clock

Work Schedule

Flexible
diamond

Benefits

flexible scheduling
Medical insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
Shift Differential
Holiday pay
Pension Plan
401k plan
access to base facilities
Mass Transit program
DoD employee status

Job Description

The Exchange is a distinguished retail establishment dedicated to serving the military community, including active military members, veterans, and their families. As an award-winning organization, the Exchange prides itself on not only providing valuable retail opportunities but also on making a significant impact by giving back two-thirds of its earnings annually to the military community. This commitment underlines the Exchange's mission to support those who serve, embodying a culture of respect, service, and community engagement.

The Exchange offers a variety of retail roles that include front-end cashiers, department associates, and specialists within their Express and Class 6 stores. Associat... Show More

Job Requirements

  • Willing to cross-train and work in other areas of the store as needed
  • Must possess a welcoming and helpful attitude toward customers and other team members
  • Cash handling experience preferred
  • Excellent communication skills
  • Basic computer skills
  • Retail experience preferred

Job Qualifications

  • Able to learn and adapt to current technology needs
  • Able to think quickly on the spot to answer customer questions
  • Willing to cross-train and work in other areas of the store as needed
  • Must possess a welcoming and helpful attitude toward customers and other team members
  • Cash handling experience preferred
  • Excellent communication skills
  • Basic computer skills
  • Retail experience preferred

Job Duties

  • Greet every customer with eye contact and smile in your authentic way
  • Acknowledge every waiting customer as soon as they arrive to your lane to let them know you’ll be right with them
  • Complete transactions accurately and efficiently while engaging customers in appropriate conversation
  • Help customers by following the proper procedure for bagging merchandise and moving large or heavy items

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.