Customer Experience Associate

Oxnard, CA, USA|Onsite

Job Overview

Employment Type

Temporary

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $18.00 - $19.00

Work Schedule

Flexible

Weekend Shifts

Night Shifts

Benefits

Commission

Health Insurance

Paid Time Off

employee discount

Retirement Plan

Flexible Schedule

Career Development

Job Description

Kith is a distinguished lifestyle brand and specialty retailer established in 2011 in New York City. Renowned for its seasonal collections of men’s, women’s, and children’s apparel, accessories, and footwear, Kith embraces a unique approach to fashion through personal storytelling. The brand is highly regarded worldwide, fueled by the vision and leadership of Founder, CEO, and Creative Director Ronnie Fieg. Kith is celebrated for its meticulous attention to detail in design and fabrication and valued collaborations with top-tier partners globally. With 16 standalone boutiques internationally and several shop-in-shops, Kith has expanded its footprint to reach a diverse audience. The company... Show More

Job Requirements

Open and flexible availability including but not limited to evenings, overnights, and weekends as well as holidays
Availability to consistently work weekends, special projects, drops/releases or as the business' needs require
1+ year(s) experience in a retail sales position
Standing and walking for prolonged periods of time
Ability to lift and move 25lbs
Ability to perform standard tasks related to retail operations including bending, twisting, and climbing ladders/step stools

Job Qualifications

High school diploma or equivalent
1+ year(s) experience in a retail sales position
Experience in customer service roles preferred but not required
Experience in apparel, footwear, or luxury goods preferred but not required
Strong communication skills
Ability to multi-task and manage multiple projects
Knowledge of product and brand history
Team player with adaptive and resourceful attitude

Job Duties

Communicate with the management team for overall responsibilities and directions on projects and tasks
Greet, assist, and provide best-in-class customer service to all Kith customers
Support the client advisors to ensure clients are receiving genuine and efficient service both during and after their store experience
Under the direction of the management team, efficiently complete cashier responsibilities including but not limited to, cash handling, processing returns and Mobile POS transactions
Provide friendly, professional, and accurate service at the registers
Partner with the management team to execute action plans in the most efficient way possible
Display expertise and familiarity of product knowledge, brand history, company policies, and store/company strategies
Efficiently complete assigned tasks and responsibilities during each shift, that can be scheduled before, during and after the store's hours of operations
Assist in completion and accuracy of any/all operational tasks, as business needs
Support sales floor replenishment, stockroom organization and the upkeep of visual standards, before, after and during the store's hours of operations
Partner with management and visual teams to maintain a visually appealing sales floor and ensure the brand's visual standards are always met
Properly communicate sell-through, to ensure product availability
Ensure adherence to all company policy and procedures, including but not limited to availability & scheduling needs of the business
Assist store management team with housekeeping responsibilities including but not limited to, dusting, sweeping, collection of trash, and other tasks traditionally associated with standard retail operations

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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