Customer Experience Associate
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.02
Work Schedule
Flexible
Benefits
flexible scheduling
Medical insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
shift differential/holiday pay
Pension Plan
401(k) Plan
Job Description
The Army & Air Force Exchange Service, often referred to simply as the Exchange, is a distinguished retail organization operating on US Army and Air Force installations globally. As an $8 billion enterprise, the Exchange stands as one of the top retailers serving military personnel and their families. The Exchange operates a variety of retail formats including department stores, convenience stores, dining establishments, movie theaters, and an extensive online shopping platform. Its locations span numerous US bases abroad, including Germany, Italy, England, Turkey, South Korea, and Japan, as well as operational stores supporting US troops in regions such as Iraq... Show More
Job Requirements
- Must be 21+ years of age to sell alcohol or tobacco
- Willing to cross-train and work in other areas of the store as needed
- Must possess a welcoming and helpful attitude toward customers and other team members
- Cash handling experience preferred
- Completion of high school or equivalent
- Retail experience preferred
- Basic computer skills
Job Qualifications
- Completion of high school or the equivalent
- Retail experience preferred
- Able to learn and adapt to current technology needs
- Able to think quickly on the spot to answer customer questions
- Excellent communication skills
- Basic computer skills
- Demonstrated willingness and potential for additional responsibility
Job Duties
- Greet every customer with eye contact and smile in your authentic way
- Acknowledge every waiting customer as soon as they arrive to your lane to let them know you’ll be right with them
- Complete transactions accurately and efficiently while engaging customers in appropriate conversation
- Help customers by following the proper procedure for bagging merchandise and moving large or heavy items
- Cross-train and work in other areas of the store as needed
- Maintain a welcoming and helpful attitude toward customers and team members
- Utilize basic computer skills to assist in store operations
OysterLink supports restaurant and hospitality hiring.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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