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AAFES

Customer Experience Associate

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Exact $15.00
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Work Schedule

Flexible
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Benefits

flexible scheduling
Medical insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
Shift Differential
Holiday pay
Pension Plan
401k plan
access to base facilities
Mass Transit program

Job Description

The FE Warren Exchange is a prominent retail establishment dedicated to serving military members, their families, and anyone passionate about supporting those who serve our country. As part of the larger Army & Air Force Exchange Service, the FE Warren Exchange operates a variety of retail outlets ranging from front-end cashier positions to specialized departments, including Express and Class 6 stores. This organization is renowned for its commitment to giving back to the military community, donating two-thirds of its earnings annually to support those who serve. The company combines tradition with innovation, offering a rewarding career environment where employees are... Show More

Job Requirements

  • Willing to cross-train and work in other areas of the store as needed
  • Must possess a welcoming and helpful attitude toward customers and other team members
  • Able to learn and adapt to current technology needs
  • Able to think quickly on the spot to answer customer questions
  • Basic computer skills
  • Cash handling experience preferred
  • Excellent communication skills

Job Qualifications

  • Able to learn and adapt to current technology needs
  • Able to think quickly on the spot to answer customer questions
  • Cash handling experience preferred
  • Excellent communication skills
  • Basic computer skills
  • Retail experience preferred
  • Possess a welcoming and helpful attitude toward customers and other team members

Job Duties

  • Greet every customer with eye contact and smile in your authentic way
  • Acknowledge every waiting customer as soon as they arrive to your lane to let them know you’ll be right with them
  • Complete transactions accurately and efficiently while engaging customers in appropriate conversation
  • Help customers by following the proper procedure for bagging merchandise and moving large or heavy items
  • Cross-train and work in other areas of the store as needed

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location