Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Bonus programs
Bi-weekly pay
Holiday pay
Shift Differentials
Paid on-the-job training
Career advancement opportunities
Job Description
Groome Transportation is a reputable multi-modal passenger transportation company dedicated to providing reliable and convenient travel services across several states. Specializing in shuttle, airport, and regional transit services, Groome Transportation has built a strong reputation for safety, customer service, and operational excellence. The company operates a fleet of vehicles that connect travelers to airports and various metropolitan areas, making commuting and travel effortless for passengers. Known for its commitment to safety and inclusivity, Groome Transportation maintains a supportive and people-focused working environment where employees can thrive and develop professionally.
At Groome Transportation, the role of Customer Experience & Logistics Repr... Show More
At Groome Transportation, the role of Customer Experience & Logistics Repr... Show More
Job Requirements
- High school diploma, GED, or High School Equivalency
- Consistently makes safety and security of self and others a priority
- Ability to communicate effectively
- Embraces diverse people, thinking and styles
- Be at least 18 years of age
- Reliable and committed to maintaining excellent attendance, performance, self-motivation and goal attainment
- Computer skills and comfort navigating web-based and reservation software applications
- Satisfactory completion of background investigation
- Satisfactory completion of drug test
- Preferred qualifications include at least one year of providing customer service
Job Qualifications
- High school diploma, GED, or High School Equivalency
- Strong communication skills
- Ability to embrace diverse people, thinking and styles
- Customer service experience preferred
- Comfortable with computer skills and navigating web-based and reservation software
- Demonstrated safety and service-oriented mindset
Job Duties
- Identify and resolve customer inquiries
- Assist customers with new reservations in person and over the phone
- Assist customers with checking in and preparing for their trip
- Support drivers and management team during operational issues such as fleet issues, accidents, and weather
- Perform other duties as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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