Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Life insurance
Employee assistance program
Tuition Reimbursement
Job Description
Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics, is renowned globally for designing, developing, manufacturing, marketing, servicing, and supporting the world's most technologically-advanced business jet aircraft. Headquartered in Savannah, Georgia, Gulfstream has established itself as a leader in the aviation industry, delivering excellence in craft quality, innovation, and customer satisfaction. With a commitment to precision engineering and exceptional service, Gulfstream continuously pushes the boundaries of business aviation, supporting customers worldwide through a comprehensive range of aircraft solutions and after-sales support.
The Customer Delivery Associate role at Gulfstream Savannah is a pivotal position responsible for leading the outfitting and delive... Show More
The Customer Delivery Associate role at Gulfstream Savannah is a pivotal position responsible for leading the outfitting and delive... Show More
Job Requirements
- Bachelor's degree in a related field or equivalent combination of education and experience
- Six years relevant aviation experience preferably in aircraft completions or program management
- Broad overall familiarity with aircraft systems and supporting service programs, technical publications and maintenance equipment
- Broad knowledge of company product line and aircraft systems
- Must be willing and able to travel as required and on short notice
- Must be willing to support customer needs during and after normal working hours
- Proficient computer skills in Excel, Word and presentation applications
Job Qualifications
- Bachelor's degree in a related field or equivalent combination of education and experience
- Six years of relevant aviation experience preferably in aircraft completions or program management
- Proficient computer skills in Excel, Word and presentation applications
- Broad overall familiarity with aircraft systems and supporting service programs, technical publications and maintenance equipment
- Broad knowledge of company product line and aircraft systems
Job Duties
- Support outfitting definition process for on-time completion package approvals
- Oversee the production and completion manufacturing to ensure the aircraft is built to specification and completed to Gulfstream quality standards
- Monitor the completions outfitting of the aircraft to ensure all applicable ASCs, ADs, SBs and GAC quality alerts are complied with prior to delivery
- Monitor progress of aircraft build and completion process and report status to customer through formal weekly status reports (WSR)
- Monitor fleet quality, reliability and availability issues to ensure they are identified and resolved throughout the build process and through CCMT process
- Attend and participate in completions operations status meetings
- Responsible for completion specification changes through the work change request (WCR) process
- Lead the customer in reviewing service provider subscription plans for Satcom, Datalink, FMS database update, technical publication revision and maintenance service plans
- Manage and track customer requirements for customized passenger briefing cards
- Schedule and manage customer participation in review, acceptance and delivery of new aircraft
- Establish key delivery milestones and requirements for timely delivery and successful entry-into-service (EIS)
- Participate in company Cold Soak test flights to ensure compliance with buyer-approved completion package and Gulfstream quality standards
- Guide customer through delivery process including exterior paint inspection, ground inspection and customer acceptance flights
- Collaborate with contracts department to prepare and administer final delivery closing documents including memorandum of delivery, title transfer and export if required
- Coordinate and conduct customer delivery ceremony for owner (L1) and team to create exceptional completion and delivery experience
- Provide formal, continuous communication to customer and Gulfstream senior management on each assigned completion project
- Provide direction on resolving aircraft anomalies, damage or schedule impacts with customer and company management
- Support new aircraft sales and Completion & Delivery Executive during prospective customer visits and presentations
- Perform other duties as assigned
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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