Customer Concierge Specialist (Centennial Dx)

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $20.75
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Career development opportunities
flexible schedule

Job Description

The hiring company is a dynamic organization focused on delivering exceptional customer service and sales solutions. Known for its commitment to quality and personalized service, the company prioritizes creating an outstanding customer experience for both internal stakeholders and external clients. The company operates in a fast-paced environment where responsiveness and attention to detail are paramount. Employees are encouraged to develop mastery in relevant systems, workflows, and customer interaction techniques to enhance overall service delivery and satisfaction. The culture promotes growth, supporting employees in evolving their skill sets and advancing within the company.

The Customer Concierge Team Member role ... Show More

Job Requirements

  • 1+ year of sales and/or customer service experience required

Job Qualifications

  • 1+ year of sales and/or customer service experience
  • Excellent communication skills
  • Ability to handle multiple tasks effectively
  • Strong problem-solving skills
  • Detail-oriented approach
  • Ability to work independently and as part of a team
  • Customer-focused mindset

Job Duties

  • Learn and gain a mastery level proficiency on phones
  • Learn and gain a mastery level proficiency on direct communication to the customer base
  • Learn and gain a mastery level proficiency on liaison between customer base and sales team
  • Learn and gain a mastery level proficiency on customer concierge emails
  • Provide exceptional customer service to all accounts serviced
  • Follow all SOPs
  • Learn how to open and solve tickets

OysterLink helps hospitality teams hire in one place.

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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