Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Exact $36,000.00
Work Schedule
Standard Hours
Benefits
competitive salary
Monthly bonus opportunities
Supportive team environment
Professional growth opportunities
Industry training and development resources
employee discounts on vehicles
Employee discounts on services
Job Description
Serra CDJR Lake Orion is a reputable and community-oriented automotive dealership specializing in Chrysler, Dodge, Jeep, and Ram vehicles. Known for its dedication to customer satisfaction and integrity, Serra CDJR Lake Orion has established itself as a trusted name within the Lake Orion, MI area and beyond. The dealership not only sells high-quality vehicles but also offers comprehensive services that meet the diverse needs of its clientele. Serra CDJR Lake Orion emphasizes teamwork, excellence, and a supportive work environment that fosters continuous learning and professional development. With a focus on building lasting relationships through exceptional service, the dealership stands out... Show More
Job Requirements
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Customer-focused attitude with a passion for delivering exceptional service
- Ability to work in a fast-paced environment and remain calm under pressure
- Previous experience in customer service or automotive dealership setting is preferred
- Basic computer skills and familiarity with CRM systems
- Reliable transportation to and from our Lake Orion, MI location
Job Qualifications
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Customer-focused attitude with a passion for delivering exceptional service
- Ability to work in a fast-paced environment and remain calm under pressure
- Previous experience in customer service or automotive dealership setting is preferred
- Basic computer skills and familiarity with CRM systems
Job Duties
- Serve as the primary liaison between customers and dealership departments, ensuring clear and timely communication
- Greet and assist customers both in person and via phone or email, providing detailed information about vehicles, services, and dealership offerings
- Schedule appointments for sales, service, and test drives, maintaining an organized calendar to maximize efficiency
- Follow up with customers post-visit to ensure satisfaction and encourage repeat business
- Maintain accurate customer records and update CRM systems regularly
- Handle customer inquiries and resolve concerns promptly and professionally
- Collaborate with sales and service teams to enhance the overall customer experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: