Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Flexible
Benefits
401(k)
401(k) matching
Dental Insurance
Employee assistance program
Flexible Schedule
Flexible spending account
Health Insurance
HSA
Life insurance
Paid Time Off
Discounted VASA gym membership
Discounted UTA Ecopass
Job Description
Maggie Sottero Designs is a renowned and beloved wedding gown designer headquartered in Salt Lake City, UT. As one of the most recognized names in bridal fashion, the company is celebrated for its exquisite gown designs, thoughtful attention to detail, and impeccable fit that brides treasure. With a strong family-owned ethos, the company fosters a warm, supportive environment where every team member feels like a valued part of the Maggie family. This close-knit and inclusive culture drives Maggie Sottero Designs’ commitment to excellence, creativity, and care, making it an outstanding place to grow professionally within the bridal industry.
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Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or retail support
- Strong communication and interpersonal skills
- Ability to manage multiple tasks effectively
- Patience and composure in difficult situations
- Basic computer proficiency
- Reliable attendance and strong work ethic
Job Qualifications
- You enjoy talking with people and keeping conversations easy
- You stay organized and like seeing things through
- You are calm under pressure and do not get thrown off by tough situations
- You know how to build trust and strong relationships
- You can influence and guide others without being pushy
- You work well with teams and are open to problem solving with others
- You have strong communication skills across all formats
- You are driven, curious, and enjoy doing great work
- You connect with the Maggie values of care, honesty, creativity, and teamwork
Job Duties
- Act as the main contact between our retailers and the Maggie teams
- Help shops with product questions, order placement, tracking, and success programs
- Support return requests and keep communication clear and calm
- Release merchandise to ship and help keep orders moving
- Collect payments and assist with billing and AR inquiries
- Create and maintain retail account files and confirm paperwork is complete
- Help retailers build healthy financial habits
- Communicate clearly in all situations, even when conversations are tough
- Handle emotional or difficult moments with patience and composure
- Manage your time well and juggle several tasks throughout the day
- Stay reliable in attendance, follow through, and quality of work
- Adapt when things shift and support company policies and initiatives
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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