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BI Worldwide

Customer Concierge

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $24.00 - $26.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
retirement savings plan
Employee Discounts

Job Description

BI WORLDWIDE is a global leader in creating engaging and meaningful experiences that drive employee engagement, customer loyalty, and sales promotion. With a strong focus on innovation and inclusivity, BI WORLDWIDE fosters a culture where diversity and inclusion are prioritized to establish a sense of belonging for all employees and clients. The company is dedicated to delivering creative solutions that help organizations connect with their audiences in personalized and impactful ways. With offices and operations around the world, BI WORLDWIDE continually expands its reach and impact by emphasizing collaboration, authenticity, and customer-centric strategies. BI WORLDWIDE is hiring a Customer Concierge... Show More

Job Requirements

  • Experience in a service or hospitality industry
  • previous professional business environment experience
  • previous event coordination experience preferred
  • strong customer service skills
  • detail oriented and ability to multitask
  • excellent written and verbal communication skills
  • ability to work independently with strong time management and problem-solving abilities
  • proficiency in Microsoft Office Suite

Job Qualifications

  • Experience in a service or hospitality industry
  • previous professional business environment experience
  • previous event coordination experience preferred
  • customer service skills
  • detail oriented and multi-tasker
  • strong written and verbal communication skills
  • ability to work independently with time management and problem-solving skills
  • technology aptitude and experience with Microsoft Office Suite

Job Duties

  • Provide memorable and personal customer service to internal and external associates and customers
  • event coordination
  • creative aspects to elevate visits and differentiate BIW
  • data management -- tracking and reporting of monthly visits
  • communication with internal and external suppliers
  • inventory of gifts and supplies

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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