Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $24.00
Work Schedule
Split Shifts
Benefits
Medical insurance
Retirement Plan
New employee sign-on bonus
Paid Time Off
Employee assistance program
Job Description
The hiring company is a reputable organization operating within the airport services industry, dedicated to providing exceptional customer experiences to travelers and visitors. As a prominent entity in this sector, the company prioritizes service quality and professionalism in all its interactions, making it an excellent workplace for individuals passionate about delivering outstanding customer care in a dynamic and fast-paced environment. The company is currently looking to fill the role of Customer Care Representative, a critical position that acts as the primary point of contact for customers. This role is designed to uphold and enhance the brand's commitment to excellence by... Show More
Job Requirements
- at-will employment contingent upon satisfactory pre-employment drug testing
- previous employment verification
- i-9 verification
- consumer and criminal background investigation
- agreement to comply with the airport's personnel policy and procedure manual
- reliable availability for assigned shifts
- ability to work a split schedule
Job Qualifications
- minimum of 2 years experience in front desk, receptionist, customer service or related roles
- ability to communicate effectively both verbally and in writing
- bilingual skills highly preferred
- excellent interpersonal skills
- ability to handle multiple tasks simultaneously
- strong problem-solving abilities
Job Duties
- greet customers and provide high-quality service
- serve as the primary point of contact for customer inquiries and concerns
- assist customers with airport-related information and services
- manage front desk operations effectively
- resolve customer issues in a timely and professional manner
- maintain knowledge of airport policies and procedures
- communicate clearly with a diverse customer base
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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