Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $22.00
Work Schedule
Standard Hours
Benefits
competitive compensation
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Monthly product allowances
Annual fitness reimbursement
401(k) with company matching
Life insurance
accident insurance
Disability insurance
wellness programs
paid family leave
Domestic Partner Benefits
Education/training programs
hybrid work environment
Job Description
Dermalogica is a renowned leader in the professional skincare industry, trusted by skin therapists worldwide for over three decades. As part of the prestigious Unilever Prestige family, Dermalogica is committed to delivering high-quality skincare products and redefining industry standards with innovative solutions. The company is dedicated to sustainability, excellence, and continuous innovation, maintaining its position at the forefront of skincare advancements. With the support of the International Dermal Institute, which serves as the pinnacle of postgraduate skin and body therapy education, Dermalogica is on an exciting path of growth and expansion globally.
This exciting opportunity is for a Custom... Show More
This exciting opportunity is for a Custom... Show More
Job Requirements
- High school diploma
- At least one year of customer service experience preferably in the beauty industry or with Dermalogica
- Strong computer skills including proficiency in MS Office Suite
- Minimum typing speed of 35 wpm
- Excellent written and verbal communication skills
- Self-motivated team player
Job Qualifications
- Bilingual proficiency preferred
- High school diploma required
- At least one year of customer service experience preferably in the beauty industry or one year of experience working with Dermalogica
- Strong computer skills, including proficiency in MS Office Suite (Word, Excel, Outlook)
- Self-motivated team player who embraces continuous learning and growth opportunities
- Excellent written and verbal communication skills
- Minimum typing speed of 35 wpm with high attention to detail
Job Duties
- Efficiently handle a high volume of incoming and outgoing calls, emails, and faxes, addressing customer inquiries, order status, product information, and corrections
- Drive sales by promoting new and reformulated products, sharing enticing promotions, and providing comprehensive product knowledge to customers
- Collaborate with cross-functional teams, including sales, education, and finance, to ensure seamless communication and problem-solving for customers
- Maintain accurate order information, confirming requested items, quantities, and pricing, while effectively communicating inventory availability and expected ship dates
- Demonstrate a commitment to continuous learning, actively contributing ideas and suggestions to improve processes and enhance the customer experience
- Provide light administrative support, including filing, as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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