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Job Overview

briefcase

Employment Type

Full-time
moneybag

Compensation

Hourly
Range $18.75 - $24.00
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Work Schedule

Flexible
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Benefits

Competitive wages
Annual Increases
401(k) with employer match
25% purchase discount
Paid Time Off
Sick Time
Paid holidays

Job Description

Sacramento Natural Foods Co-op is a well-established cooperative grocery store dedicated to providing the Sacramento community with high-quality, locally-sourced, organic, and sustainable products. Rooted deeply in cooperative values and trustworthy business practices, the Co-op focuses on supporting small producers and fostering a strong connection with the local community. The organization is recognized for its exceptional service, commitment to sustainability, and its role as a trusted source for natural foods and goods in the region. As a cooperative, the Sacramento Natural Foods Co-op operates on principles that prioritize member and community engagement, quality product offerings, and sustainable business operations, making it... Show More

Job Requirements

  • Customer service experience
  • Ability to read and comprehend simple instructions, short correspondence and memos
  • Ability to write simple correspondence
  • Effective presentation of information in one-to-one and small group situations
  • Ability to add and subtract two digit numbers and multiply and divide with tens and hundreds mentally
  • Use email, website and time clock software proficiently
  • Operate forklift, electric stacker, pallet jack, cardboard baler, compactor, hand truck, and equipment carts
  • High school diploma, GED or equivalent certificate
  • Adhere to scheduled shifts and wear proper clothing including apron and nametag, closed-toe shoes and shirt with sleeves
  • Abide by all Co-op policies and procedures as set forth in employee handbook
  • Be available to work flexible hours based on business needs

Job Qualifications

  • Customer service experience
  • Ability to read and comprehend simple instructions, correspondence and memos
  • Ability to write simple correspondence
  • Effective verbal communication in one-on-one and small groups
  • Ability to add, subtract, multiply and divide mentally using U.S. currency and measurement units
  • Ability to apply common sense understanding to carry out detailed instructions
  • Proficient use of email, website and time clock software
  • Operate forklift, electric stacker, pallet jack, cardboard baler, compactor, hand truck and equipment carts
  • High school diploma, GED or equivalent certificate
  • Desired: additional customer service experience in high-traffic retail or service environment
  • Demonstrated ability to handle diverse customer interactions with patience and professionalism
  • Experience with a wide range of cleaning techniques and maintenance equipment
  • Certification in use of specific cleaning chemicals and safety protocols
  • Familiarity with building maintenance software and digital tracking tools
  • Ability to troubleshoot basic mechanical issues
  • Proven ability to identify and resolve facility-related issues proactively
  • Experience in developing cleaning schedules and procedures
  • History of maintaining exceptionally high cleanliness and order standards
  • Experience in unionized work environments
  • Strong team collaboration skills
  • Flexibility to adapt to changing schedules including emergency cleaning tasks
  • Experience setting up and cleaning for large events

Job Duties

  • Exceed customers expectations for service and provide a welcoming environment in accordance with the Co-op’s customer service standards
  • Maintain cleanliness of all areas of the Co-op
  • Greet customers and provide friendly, helpful, courteous, and prompt customer service
  • Refer customers to appropriate staff persons when unable to provide service
  • Direct customers to product and product information locations in the store upon request
  • Keep the store sales floor orderly and clean by sweeping, mopping, scrubbing, or vacuuming
  • Gather and empty trash from all receptacles
  • Service, clean, and supply restrooms
  • Clean and polish furniture and fixtures
  • Clean windows, glass partitions, and mirrors
  • Dust furniture, walls, machines, and equipment
  • Steam clean or shampoo carpets
  • Follow procedures for the use of chemical cleaners and power equipment
  • Move furniture, equipment, and supplies manually or by using carts
  • Maintain cleanliness of outside areas by power washing and clearing debris
  • Notify appropriate managers concerning repairs or malfunctions
  • Requisition supplies and equipment for cleaning and maintenance duties
  • Set up and remove decorations, tables, chairs, ladders, and scaffolding for events
  • Maintain knowledge of product and stock locations
  • Check prices, clean spills, and perform housekeeping duties
  • Re-stock unsold products and return carts and recyclable containers
  • Bale cardboard and keep refuse area tidy and organized
  • Ensure mop rooms are clean
  • Perform light maintenance duties
  • Available to work hours based on business needs
  • Adhere to scheduled shifts and wear proper attire
  • Abide by Co-op policies and procedures
  • Perform other duties as assigned by management

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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