Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $19.28
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Life insurance
Flexible spending account
Employee assistance program
Job Description
This position is with a hospitality or lodging establishment dedicated to providing high-quality housekeeping services to guests and guest areas. The organization's mission is to maintain the highest standards of cleanliness and customer service to ensure an exceptional guest experience. As a key member of the housekeeping team, the role focuses on efficient and quality cleaning processes that contribute to the overall satisfaction and comfort of visitors.
The Housekeeper is responsible for delivering comprehensive cleaning services encompassing daily maintenance, deep cleaning, and special project assignments. This includes handling various cleaning tasks with varying levels of complexity, such as vacuuming, dus... Show More
The Housekeeper is responsible for delivering comprehensive cleaning services encompassing daily maintenance, deep cleaning, and special project assignments. This includes handling various cleaning tasks with varying levels of complexity, such as vacuuming, dus... Show More
Job Requirements
- Must pass all applicable records and background check
- Must successfully pass the E-Verify employment verification check
- Must have salary sent to a financial institution by direct deposit or electronic funds transfer
- Position may require work on weekends, holidays, and rotating shifts with irregular hours
- May be designated ALPHA personnel for inclement weather or security reasons and required to report when others are excused
- Ability to perform moderately strenuous physical labor including lifting supplies and equipment up to 45 pounds unassisted
- Exposure to dirt, odors, and cleaning chemical irritants
- Use of personal protective equipment as required
- Completion of one-year probationary period may be required
- Must register with Selective Service if applicable under law
- Commitment to a drug-free workplace
- Spouse preference applies under specified conditions
- Potential travel and government-issued travel card requirements
Job Qualifications
- Knowledge of cleaning procedures and proper use of cleaning equipment and approved cleaning chemicals, including Safety Data Sheets
- Knowledge of operation of in-room appliances such as coffee makers, televisions, clock radios, and telephones
- Ability to utilize Property Management System software to update room status
- Ability to accurately complete daily room status reports and housekeeping assignment sheets
- Ability to interpret, execute, and document cleaning actions in line with housekeeping manuals and program policies
- Ability to apply general cleaning procedures to complete tasks
- Ability to safely and properly use common hand and powered tools
- Ability to prioritize work assignments while respecting no service/do-not-disturb requests
- Ability to navigate web-based Learning Management Systems and complete e-learning training
- Ability to communicate clearly and effectively in English verbally and in writing with management, staff, and guests
Job Duties
- Perform varying degrees of complexity in cleaning processes
- Vacuum, sweep, and mop floors
- Dust, polish, clean, and move furniture
- Remove trash, place in dumpsters, and replace liners
- Place proper number of amenities in rooms, including consumables/non-consumables, linen, kitchen, and bathroom items
- Remove and replace bed linens, inspect mattresses and sofas
- Clean walls, doors, ceilings, fans, light fixtures, air vents, windows, sills, tracks, blinds, and curtains
- Clean coffee makers, ice buckets, beverage kits, refrigerators, stovetops, cookware, utensils, cups, plates, sinks, counters, ovens, ranges, cupboards, drawers, and microwaves
- Ensure dishwashers are clean and functional
- Clean vanities, mirrors, cabinets, toilets, tubs, shower stalls, tiles, and exhaust fans
- Replace bathroom linens and shower curtains
- Clean irons and ironing boards
- Clean and maintain luggage racks and hangers
- Clean and ensure washers and dryers are operational
- Clean common area spaces including vending rooms, ice machines, laundry rooms, elevators, break rooms, corridors, stairwells, offices, lounges, and storerooms
- Perform deep cleaning as per program standards
- Count, sort, inspect, and prepare linens
- Apply Blood Borne Pathogen criteria and safety protocols
- Complete maintenance requests
- Stand, bend, kneel, walk, push, pull, lift, stretch, and climb as part of the physical job demands
- Perform basic maintenance on vacuum cleaners
- Maintain housekeeping and linen carts
- Report damages, valuables, unsafe or suspicious activity
- Interact professionally with guests and staff
- Communicate lost and found items
- Maintain key control and report issues promptly
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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