Custodial Services Manager-Facilities - SFO (0922)-159779

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Exact $171,834.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Life insurance
Disability insurance
Employee assistance program

Job Description

San Francisco International Airport (SFO) is a premier, world-class airport serving over 54 million guests annually. As one of the busiest airports in the United States, SFO offers non-stop flights to over 60 international cities via more than 40 international carriers, and connects to more than 80 U.S. cities through 10 domestic airlines. Beyond serving as a transportation hub, SFO is a dynamic enterprise department of the City and County of San Francisco, employing approximately 1,900 city employees. It is recognized internationally for its commitment to safety, environmental sustainability, and cutting-edge infrastructure, making it a leader in transforming global travel... Show More

Job Requirements

  • Possession of a baccalaureate degree from an accredited college or university
  • Three years of verifiable professional experience working in custodial services units or a related field
  • Possession of a valid California Class C driver license

Job Qualifications

  • Possession of a baccalaureate degree from an accredited college or university
  • Three years of verifiable professional experience working in custodial services units or a related field
  • Possession of a valid California Class C driver license
  • Experience in training and instituting a program of sustainable/environmental practices for cleaning professionals
  • Work experience in contracts, budgeting, labor relations, timekeeping, monitoring timesheets and tracking vacation holiday records as the supervisor/manager in charge of an operational section or charged with janitorial operations in large public facilities
  • Experience in purchasing janitorial and/or facilities equipment and supplies for a large janitorial, food service or window cleaning operational unit
  • Experience with administering or assisting in the administration of multiple multi-million-dollar operation budget
  • Managerial or supervisory experience working in an operational unit with several hundred custodial, window cleaning and/or food service employees
  • Experience working in an operational unit where you were required to prepare and serve disciplinary documents recommending suspension or termination of an employee's tenure

Job Duties

  • Support Custodial Director in coordinating and implementing established airport environmental services and sustainability practices including solid waste disposal, comprehensive recycling, green chemical program, purchase and use of environmentally preferable tools and equipment, and outreach programs
  • Assist in coordinating the work of various general customer services including custodial services, window cleaning and food services operations
  • enforce established policies and institute corrective measures
  • coordinate and direct a comprehensive in-service training program
  • Assist in developing and recommending staffing patterns, job content, and workload, develop standards and performance criteria for service operations, analyze work methods to maintain and improve service level
  • Initiate and maintain contacts with other airport divisions, airport tenants, public, private agencies, labor organizations, vendors and the general public
  • investigate, analyze and respond to complaints and take appropriate action, exchange information or explain service procedures and regulations
  • resolve conflicting operational needs
  • Assist in the identification, development and implementation of goals, objectives and policies related to general customer service operations
  • direct the allocation of resources to meet goals within budgetary confines and adjust operational plans to meet new operation duties while continuing to address defined goals
  • Review specifications for proposed construction or improvements and make recommendations which will facilitate the maintenance and improve the appearance, safety and sustainability of those facilities and accommodate the public
  • Conduct routine inspections of service areas for quality assurance and compliance with safety and sustainability standards
  • Collaborate with other airport sections and City and County departments to support coordinated service delivery
  • assist in resolving operational issues that affect custodial services
  • Support planning efforts by implementing operational procedures and service improvements in alignment with broader organizational goals
  • help identify resource needs and adjust staff deployment accordingly
  • Review and submit requisitions for custodial supplies and equipment
  • ensure appropriate inventory levels and cost controls are maintained
  • Assist Custodial Director in drafting memo correspondence to communicate custodial performance, staffing updates, and service concerns to management, staff, and service contractors
  • Perform other related duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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