Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $40,000.00 - $45,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
competitive salary
Retirement Plan
Employee Discounts
Professional development opportunities
Job Description
Los Poblanos is a renowned boutique inn, organic farm, and event venue nestled in one of New Mexico's most inspiring natural and historic settings. Founded with a commitment to preserving this extraordinary property, Los Poblanos embodies core values of community, hospitality, empathy, excellence, respect, and stewardship. These values are deeply ingrained in their mission, driving both the guest and employee experience to be unforgettable. The establishment offers a variety of unique experiences, including an award-winning restaurant, serene spa, stunning event spaces, vibrant tasting rooms in downtown Albuquerque and Santa Fe, and artisan production facilities and retail locations. The team at... Show More
Job Requirements
- Ability to stand, walk, bend, and move for long periods (up to 12 hours on event days)
- Ability to lift up to 25 lbs. periodically
- Ability to move between multiple event spaces on property
- Frequent talking, listening, and visual focus required
- Ability to operate office equipment including computers, printers, phones, and copiers
- Availability to work evenings, weekends, and holidays based on event schedules
Job Qualifications
- 1-2 years of experience in events, hospitality, customer service, or administrative support
- Experience in a hotel, venue, catering company, or luxury environment is a plus
- Strong verbal and written communication skills
- Excellent customer service skills across phone, email, and in person
- Confident using Microsoft Office and event software
- Able to work independently with guidance, as well as collaboratively
- Self-motivated, dependable, and detail-oriented
- Understanding of basic event operations and guest service principles
- Familiarity with food and beverage concepts, meeting setups, and event logistics
Job Duties
- Assist the Event Sales Manager and Event Director with planning and executing private and public events
- Prepare and update event documents including BEOs, contracts, diagrams, menus, and reservation sheets with accuracy and timeliness
- Support communication with clients before, during, and after events
- Coordinate with culinary, inn, restaurant, and spa teams regarding menus, room blocks, itineraries, and reservations
- Set up event spaces according to established standards and BEOs
- verify room setups and communicate adjustments as needed
- Greet clients and vendors during event setup and support the transition to the Culture & Community Service team
- Assist in troubleshooting event-day issues and communicating solutions to the Events Manager and relevant teams
- Help manage reservation requests for public events hosted by Los Poblanos
- Assemble guest welcome materials, itineraries, and event packets
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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