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Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $49,069.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible schedule
Job Description
Seneca Gaming Corporation is a prominent entertainment and gaming company known for its dynamic casino environments and exceptional guest services. As a leader in the gaming and hospitality industry, Seneca Gaming Corporation prioritizes high-quality food and beverage offerings to complement its gaming experience. Their culinary teams play a crucial role in upholding the company’s standards for excellence, sanitation, and customer satisfaction. The company operates a variety of dining venues within its casinos, providing diverse culinary options that cater to a broad customer base. With an emphasis on quality, safety, and professionalism, Seneca Gaming Corporation creates a fast-paced yet enjoyable work... Show More
Job Requirements
- Must be 18 years of age or older upon employment
- Degree from a postsecondary culinary arts training program
- A minimum of three years in a food preparation position
- Excellent interpersonal, customer service, communication, coaching, team building and problem solving skills required
- Extensive knowledge of fine seafood, protein and poultry
- Computer literate in all Microsoft Office applications and automated restaurant systems
- Must possess excellent communication skills, including the ability to read, write and speak effectively to employees as well as customers
- Must have the ability to deal effectively and interact well with the customers and employees
- Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
Job Qualifications
- Degree from a postsecondary culinary arts training program
- A minimum of three years in a food preparation position
- Excellent interpersonal, customer service, communication, coaching, team building and problem solving skills
- Extensive knowledge of fine seafood, protein and poultry
- Computer literate in all Microsoft Office applications and automated restaurant systems
- Must possess excellent communication skills, including the ability to read, write and speak effectively to employees as well as customers
- Must have the ability to deal effectively and interact well with the customers and employees
- Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner
Job Duties
- Report to work well-groomed in full uniform and on time with badge on upper left side of uniform
- Provide prompt, friendly, and courteous service of food and beverage to all our guests
- Be hospitable, friendly, and polite with all guests, co-workers, and management using positive body language
- Establish production levels based on house counts or business forecast, previous experiences, date, etc.
- Posts the menu forecast for all kitchen employees to view
- Supervise kitchen preparation for service of all stations
- Verify that all portion sizes, quality standards, department rules, policies and procedures are maintained by kitchen employees
- Maintain clean work areas, utensils, and equipment
- Prepare food in a safe manner dictated by company standards and policies
- Train kitchen personnel in safe operating procedures of all equipment, utensils and machinery
- Orient and train kitchen personnel in property and department rules, policies and procedures
- Train kitchen personnel in food production principles and practices
- Maintain quality standards for all menu items and for food production practices
- Supervise the production of all food items
- Relay all guest complaints and or compliments to manager or supervisor on duty
- Maintain a current understanding of all policy and guidelines regarding information security including the Seneca Gaming Corporation Acceptable Use Policy
- Understand and comply with all information security policies and procedures at all times
- Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times
- Maintain a professional work environment with supervisors, managers and staff
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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