Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.50 - $17.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
Uniform allowance
Job Description
Seneca Gaming Corporation is a reputable gaming and hospitality company known for its commitment to delivering exceptional service and high-quality experiences to its patrons. The company operates in a dynamic casino environment where every department plays a crucial role in maintaining operational excellence and customer satisfaction. Seneca Gaming Corporation emphasizes adherence to policies, procedures, and internal control standards to ensure the safety and enjoyment of both its employees and guests. The company fosters a professional, respectful, and friendly workplace culture, encouraging all team members to perform their duties efficiently and courteously while contributing to the overall goals of the organization.Show More
Job Requirements
- must be 18 years of age or older upon employment
- high school diploma or equivalent preferred
- previous customer service preferred
- ability to read, write and speak effectively
- ability to interact well with customers and employees
- ability to resolve conflicts diplomatically
- must be able to stand, walk, and move through all areas of the casino
- maintain physical stamina and mental attitude to work under pressure in a fast-paced, casino environment
- able to handle objects up to 50 pounds
- work in environment with noise, high temperatures, and smoking permitted
- adhere to all food and beverage policies, procedures, and liquor laws
- complete all required training within nine months from commencement of employment
Job Qualifications
- must be 18 years of age or older upon employment
- high school diploma or equivalent preferred
- previous customer service preferred
- excellent communication skills including the ability to read, write and speak effectively to employees and customers
- ability to deal effectively and interact well with customers and employees
- ability to resolve problems and conflicts in a diplomatic and tactful manner
Job Duties
- provide prompt, friendly, and courteous service of food and beverage to all casino associates
- report to work well-groomed and in full uniform on time
- have a strong understanding of the philosophy and goals associated with the Employee Dining Room and are supportive of them at all times
- perform any duties assigned by the manager or shift manager
- assist all other employees in performing their duties whenever required
- serve all associates according to established standards of quality
- work in a designated area and be attentive to guests at all times and exceed guests expectations
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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