Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Flexible
Benefits
Flexible Schedule
Health Insurance
Paid Time Off
Career development opportunities
supportive work environment
Employee Discounts
retirement savings plan
Job Description
PetVet Care Centers is a leading network of veterinary hospitals dedicated to providing exceptional care to pets and outstanding service to their owners. With a robust presence of over 420 hospitals across the United States and a team exceeding 11,000 dedicated professionals, including more than 1,700 veterinarians, PetVet Care Centers is committed to advancing animal health through collaborative efforts and local autonomy. This model allows each hospital to deliver tailored, high-quality medical care while benefiting from national resources, support, and a vibrant professional community. Recognized for fostering a Culture of Care, PetVet prioritizes compassionate service not only for pets but... Show More
Job Requirements
- High school diploma or GED or equivalent
- experience in clerical tasks and customer service
- ability to handle cash transactions accurately
- strong organizational and multitasking skills
- physical ability to stand, walk, climb, and lift up to 50 pounds
- proficiency in using practice management software
- effective communication skills
- ability to remain calm and professional in high-stress situations
Job Qualifications
- High school diploma or GED required or equivalent combination of education, certification, training, and/or experience
- knowledge of clerical procedures and ability to organize files and records
- excellent customer service skills providing courteous and prompt assistance
- accurate cash handling and cashiering abilities
- strong multitasking skills with attention to detail
- ability to work at a keyboard or workstation for extended periods and perform physical tasks such as standing, walking, climbing, and lifting animals up to 50 pounds
Job Duties
- Provide excellent customer service in-person, over the phone, and during high-stress situations
- manage lobby flow, address customer concerns, calm distressed owners, and schedule appointments
- handle basic medical emergencies for pets and owners ensuring safety and well-being
- assist with medication pickups, inquiries, and provide information about services and products
- input and manage data in practice management software including billing and accounts
- assist with retail sales, weigh pets, process faxes, and maintain records
- reconcile cash drawer and perform end-of-day duties for accurate financial transactions
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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