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Freeman Holdings Group

CSR

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Exact $17.00
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Work Schedule

Weekend Shifts
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Benefits

Matching 401K program
Paid Time Off
Medical Coverage
dental coverage
vision coverage
performance-based bonuses

Job Description

Million Air is a premier fixed-base operator (FBO) in the aviation industry, dedicated to providing top-tier services to both pilots and customers. With a strong commitment to excellence, Million Air operates under the guiding motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen," which reflects their dedication to superior customer service and professionalism. The company prides itself on fostering a work environment that nurtures individual talents and cultivates a team-oriented culture, ensuring that every employee's unique qualities contribute positively to the overall success of the organization. As a respected name in the aviation services sector, Million Air's emphasis is... Show More

Job Requirements

  • Customer service experience preferably in the service industry
  • high school diploma or equivalent
  • entry level position
  • ability to work evenings, weekends, and holidays
  • acceptable driving record and a valid Kansas drivers license
  • ability to pass a background check
  • zero tolerance drug free employer including pre-employment and random screening

Job Qualifications

  • Customer service experience preferably in the service industry
  • high school diploma or equivalent
  • entry level position
  • ability to work evenings, weekends, and holidays
  • acceptable driving record and a valid Kansas drivers license
  • ability to pass a background check
  • zero tolerance drug free employer including pre-employment and random screening

Job Duties

  • Greet customers in a friendly, professional manner
  • provide concierge services to pilots and customers including making reservations as required
  • invoicing for services rendered to customers and pilots
  • record customer preferences in Million Air CSI system
  • proactive preparation for all incoming aircraft
  • provide timely feedback to the company regarding service failures or customer concerns
  • partner with line service team to meet and exceed customer's service expectations
  • keep hospitality bar stocked with snacks and beverages
  • maintain neat work area at all times to include front desk, lobby, and all FBO amenities

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.