Million Air - Topeka

CSR

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $17.00
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Work Schedule

Weekend Shifts
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Benefits

Matching 401K program
Paid Time Off
Medical Coverage
dental coverage
vision coverage
performance-based bonuses

Job Description

Million Air is a premier fixed-base operator (FBO) providing world-class aviation services to private and corporate clients. Known for its commitment to excellence, Million Air prides itself on delivering top-notch customer experiences, reflecting its motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen." The company has earned a reputation for professionalism, attention to detail, and a highly personalized approach in the aviation industry. Million Air operates in a fast-paced, dynamic environment where exceptional service and customer satisfaction are paramount. Their employees are valued not only as team members but as ambassadors of the brand, ensuring that every interaction with... Show More

Job Requirements

  • High school diploma or equivalent
  • customer service experience preferably in the service industry
  • ability to work evenings, weekends, and holidays
  • acceptable driving record and a valid Kansas driver's license
  • ability to pass a background check
  • zero tolerance drug free employer includes pre-employment and random screening
  • ability to lift 25 pounds
  • stand to greet customers during verbal exchanges and walk throughout the facility
  • must be able to operate a motor vehicle and be insurable by company insurance policy
  • clean driving record
  • possible exposure to hazardous noise levels, chemicals, fumes, and machinery

Job Qualifications

  • Customer service experience preferably in the service industry
  • high school diploma or equivalent
  • ability to work evenings, weekends, and holidays
  • acceptable driving record and a valid Kansas driver's license
  • ability to pass a background check
  • zero tolerance drug free employer includes pre-employment and random screening
  • entry level position

Job Duties

  • Greet customers in a friendly, professional manner
  • provide concierge services to pilots and customers including making reservations as required
  • invoicing for services rendered to customers and pilots
  • record customer preferences in Million Air CSI system
  • proactive preparation for all incoming aircraft
  • provide timely feedback to the company regarding service failures or customer concerns
  • partner with line service team to meet and exceed customer's service expectations
  • keep hospitality bar stocked with snacks and beverages
  • maintain neat work area at all times to include front desk, lobby, and all FBO amenities

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.