Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $15.49 - $23.52
Job Description
LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, renowned for its outstanding reputation and dynamic approach within the airline industry. Recognized as the "Airline Caterer of the Year in North America" for both 2023 and 2024, LSG Sky Chefs takes pride in its commitment to excellence, innovation, and customer satisfaction. The company's operational footprint spans North and Latin America, where it delivers exceptional culinary experiences and outstanding service to clients and their passengers. This commitment is fuelled by the dedication and expertise of its talented workforce, who are regarded as the heart and soul... Show More
Job Requirements
- High school diploma or equivalent
- Experience in dispatching, scheduling, workforce coordination or field operations
- Strong communication and organizational skills
- Ability to multitask and manage time efficiently in a fast-paced environment
- Proficiency with data entry and job tracking tools
- Availability to work on-site in Des Plaines, USA
- Willingness to work flexible hours including possible night shifts
Job Qualifications
- High school diploma or equivalent
- Associate or bachelor’s degree in business, logistics, operations management, or a related field is preferred
- Experience in dispatching, scheduling, workforce coordination, field operations, or a similar role
- Familiarity with operational environments such as utilities, construction, maintenance, transportation, or service delivery
- Strong data entry accuracy and ability to track job progress in real time
- Excellent time-management and multitasking abilities in a fast-paced environment
Job Duties
- Monitors the proper staging of the galleys on the dock making sure that all galleys are available for uploading based on the dock sheet
- Directs the actual loading of the galleys into the trucks and extends help to teams under time constraint
- Coordinates with the controller/supervisors on any changes of flight assignment to respective teams
- Ensures that all equipment changes are being staged properly and meets the appropriate service ready time
- Verifies and covers all missing items from the galley before the same is actually loaded in the trucks
- Ensures on-time dock departure of the teams in coordination with the dispatcher
- Regularly checks the cooler and the entire loading dock for carts or items that might have been left by the teams
- Covers any missing or requested items in the field when the same is not available in the Ramp Lead van
- Caters extra-sections or even regular flights when manpower is shorthanded
- Ensures that dock movers and loaders are cleaning the truck boxes before loading flights on the truck
- Ensures that dock, dock bays and ramp are kept clean and picked up at all times
- Maintains a temperature log of food items in the cooler and at the dock for all airlines
- Checks the phone messages for overnight sick-calls and calling another personnel for coverage
- Ensures that all flights for the first bank is properly staged for on-time dock departure
- Helps the supervisor for manpower requirement for the next shift and the following day
- Takes care of FedEx/UPS/Admiral Club Deliveries and special request from customers
- Stages ice and dairies for the red-eye flights
- Ensures the cleanliness of the dock during and at the end of the shift
- Performs special functions such as water service/charters in cases of very late flights and other special late-night requests from the airlines
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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