Cruise Manager

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $22.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Tips
Friends and family discount
Career development assistance
Employee cruise tickets
flexible schedule

Job Description

Waterways is a reputable cruise company that specializes in offering unique and memorable onboard dining and event experiences. Established with the mission to provide exceptional hospitality services on the water, Waterways operates a fleet of elegant vessels dedicated to creating unforgettable moments for guests. Known for their commitment to quality, safety, and customer satisfaction, Waterways blends scenic floating venues with outstanding service to deliver first-class dining cruises and events year-round. Whether for intimate gatherings or large celebrations, the company’s focus on guest experience and operational excellence makes it a standout player in the maritime hospitality industry.

The On-board Crui... Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum three years of experience in hospitality
  • At least one year in a supervisory or management role within food and beverage
  • Ability to pass US Coast Guard mandated pre and random drug testing
  • Physical ability to lift up to 50 pounds and perform duties requiring reaching bending stooping wiping pushing and pulling
  • Availability to work nights weekends and holidays
  • Strong organizational and communication skills
  • Proficiency in Microsoft Office

Job Qualifications

  • Three years working in the hospitality industry
  • Minimum one year as a manager supervisor in Food & Beverage
  • Understanding the importance of safety in the workplace and adheres to all mandated standards
  • Proficient in Microsoft Office
  • Completion of Senior Deckhand training preferred including vessel operations fire safety CPR/AED line handling and First Aid
  • Excellent communication skills
  • Strong leadership and organizational skills
  • Ability to multitask and problem solve under pressure

Job Duties

  • Ability to multi-task in a fast-paced operation while maintaining poise and hospitality
  • Prepare layouts based on guest count client needs and staffing level
  • Review all contract details with the crew and set expectations for the event
  • Manage onboard team throughout the event
  • Direct and help team as needed while being a gracious host to guests onboard
  • Assign and direct crew in their position related responsibilities including side work resets and cleaning of F&B areas
  • Ability to reach bend stoop wipe push pull and lift items up to 50 pounds
  • Direct and lead set up tear down before and after shift
  • Monitor and evaluate all food beverage and service quality during events
  • Be a host with guests and ensure satisfaction is being met throughout cruise event experience
  • Able to think of their feet and problem solve
  • Support the staff with all safety requirements while communicating essential information regarding the event
  • Keep all vessels in show-ready condition
  • Completion of Senior Deckhand training including but not limited to vessel operations fire safety CPR/AED line handling and First Aid preferred
  • Be proactive in communicating with General Manager Operations Manager and Operations Coordinator when work order is needed or supplies are low
  • Responsible for accurately filling out reports event reports or injuries
  • Confirm information with the captain and have them send to appropriate parties
  • This position requires pre and random drug testing as mandated by the US Coast Guard

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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