Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $41,700.00 - $62,300.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
flight privileges
Discount Program
vacation
Sick Time
floating holidays
medical plan options
Dental Insurance
Vision Insurance
personal accident insurance
Life insurance
flexible spending accounts
long term disability
401(k)
Paid training
Paid parking or transportation assistance
Participation in the annual incentive plan
Job Description
United Ground Express (UGE) is a prominent regional airline service provider operating within the United States, known for facilitating efficient and reliable air travel connections across various markets. As a significant feeder service for major airlines, UGE plays a crucial role in the air transportation ecosystem by handling regional routes, enhancing passenger connectivity, and contributing to seamless travel experiences. With a strong commitment to operational excellence, customer satisfaction, and employee development, UGE upholds its mission to deliver safe, timely, and courteous service at numerous airport stations nationwide.
This role is for a General Manager position within UGE, wher... Show More
This role is for a General Manager position within UGE, wher... Show More
Job Requirements
- College degree or equivalent work experience required
- Previous supervisory experience required
- Previous service or operational experience required
- Must possess and maintain a valid US state driver's license
- Ability to manage airport operations independently
- Ability to work in a dynamic, fast paced operational environment
- Strong communication and interpersonal skills
- Strong problem-solving skills and drive for excellence
- Strong leadership skills with the ability to motivate and coach others
- Must be flexible to work all shifts including holidays and weekends
- Ability to pass all pre-screening clearances applicable to position qualifications
Job Qualifications
- College degree or equivalent work experience required
- Previous supervisory experience required
- Previous service or operational experience required
- Strong leadership skills with the ability to motivate and coach others
- Strong communication and interpersonal skills
- Analytical thinking, goal-directed leadership, and service-oriented performance
- Strong problem-solving skills and drive for excellence
- Organization and planning skills
- Ability to manage airport operations independently
- Ability to work in a dynamic, fast paced operational environment
- Must possess and maintain a valid US state driver's license
Job Duties
- Responsible for day-to-day operational and financial performance of assigned station, monitoring performance against plan and initiating corrective actions to improve results
- Ensures compliance with safety requirements, including security checkpoint and GSC responsibilities
- Sets a positive example for the station team to ensure excellent customer service
- Responsible for maintaining a positive work environment, strong employee relations, and collaborative relationships
- Solicits customer feedback to understand customer needs and opportunities to improve their travel experience
- Demonstrates a calm demeanor during periods of high volume or irregular operations
- Provides coaching and direction to the station team to achieve operational goals
- Manages the operations budget, staffing forecasts and resource requirements
- Responsible for maintaining station facilities, equipment, and professional appearance standards for all UGE employees
- Responsible for compliance with Station controls and Internal Audit standards
- Maintain strong working relationships with OAL / airport authorities / vendors / governmental authorities (FAA / TSA / CBP)/internal divisions
- Manage vendor service contracts as required
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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