Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
401(k) savings plan
401(k) matching
Job Description
Oak View Group is the global leader in venue development, management, and premium hospitality services focused on the live event industry. With a robust portfolio that includes world-class owned venues and an impressive client roster consisting of some of the most influential and highly attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions globally, Oak View Group is uniquely positioned to offer an unmatched 360-degree solution set tailored to the needs of the live entertainment sector. This innovative and dynamic company thrives on its ability to provide exceptional experiences for artists, clients, and audiences alike, backed by... Show More
Job Requirements
- High school diploma or GED
- Minimum 1 year of customer service experience
- Ability to follow procedures and safety standards
- Ability to work independently and adapt to changing role requirements
- Strong customer service orientation with an outgoing and friendly demeanor
- Availability for flexible scheduling including days, nights, weekends, and holidays
- Physical ability to stand and walk for entire shifts
Job Qualifications
- High School diploma or GED
- 1 year of related customer service experience
- Ability to follow procedures and safety standards as directed
- Ability to work independently and remain flexible in role
- Exceptional customer service skills-outgoing and friendly personality required
- Ability to work a flexible work schedule including days, nights, weekends and holidays
- Ability to walk and stand for the entire shift
Job Duties
- Promptly address incidents, altercations, or any issues within the venue that may compromise guest safety
- Ensure that all guests adhere to the entry screening procedures
- Immediately report any unusual activities or potential safety concerns to the On-Duty Supervisor
- Accurately complete all necessary documentation, including incident and misconduct reports
- Ensure compliance of outside food/beverage and camera building policies
- Monitor guest conduct and aid guests when necessary
- Perform crowd control management functions. Lead initiatives to de-escalate inappropriate behavior effectively
- Act as a member of the emergency evacuation team by directing guests to emergency exits
- Perform other duties and responsibilities as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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