Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
401(k) savings plan
401(k) matching
Job Description
Oak View Group is a global leader in venue development, management, and premium hospitality services tailored for the live event industry. With a comprehensive portfolio that spans world-class owned venues and a prestigious clientele comprising some of the most influential, highest-attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions worldwide, Oak View Group represents excellence and innovation in live event experiences. The company’s expertise is rooted in offering turnkey solutions that cover every aspect of venue operations and hospitality services, ensuring that every event is executed with precision and a focus on customer satisfaction. From major concerts... Show More
Job Requirements
- High school diploma or GED
- 1 year of related customer service experience
- Ability to follow procedures and safety standards as directed
- Ability to work independently and remain flexible in role
- Exceptional customer service skills-outgoing and friendly personality required
- Ability to work a flexible work schedule including days, nights, weekends and holidays
- Ability to walk and stand for the entire shift
Job Qualifications
- High school diploma or GED
- 1 year of related customer service experience
- Ability to follow procedures and safety standards as directed
- Ability to work independently and remain flexible in role
- Exceptional customer service skills-outgoing and friendly personality required
- Ability to work a flexible work schedule including days, nights, weekends and holidays
- Ability to walk and stand for the entire shift
Job Duties
- Promptly address incidents, altercations, or any issues within the venue that may compromise guest safety
- Ensure that all guests adhere to the entry screening procedures
- Immediately report any unusual activities or potential safety concerns to the On-Duty Supervisor
- Accurately complete all necessary documentation, including incident and misconduct reports
- Ensure compliance of outside food/beverage and camera building policies
- Monitor guest conduct and aid guests when necessary
- Perform crowd control management functions. Lead initiatives to de-escalate inappropriate behavior effectively
- Act as a member of the emergency evacuation team by directing guests to emergency exits
- Perform other duties and responsibilities as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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