Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
401(k) savings plan
401(k) matching
Job Description
Oak View Group is a premier global leader specializing in venue development, management, and premium hospitality services within the live event industry. The company stands out by offering a comprehensive 360-degree solution set that supports an impressive portfolio of world-class owned venues. Their client base includes some of the most influential and highest-attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions worldwide. Known for revolutionizing how live entertainment venues are operated, Oak View Group combines innovation, strategic insight, and deep industry expertise to create unforgettable experiences for audiences and clients alike. With a dynamic and forward-thinking approach,... Show More
Job Requirements
- High school diploma or GED
- 1 year of related customer service experience
- Ability to follow procedures and safety standards as directed
- Ability to work independently and remain flexible in role
- Exceptional customer service skills-outgoing and friendly personality required
- Ability to work a flexible work schedule including days, nights, weekends and holidays
- Ability to walk and stand for the entire shift
Job Qualifications
- High school diploma or GED
- 1 year of related customer service experience
- Ability to follow procedures and safety standards as directed
- Ability to work independently and remain flexible in role
- Exceptional customer service skills-outgoing and friendly personality required
- Ability to work a flexible work schedule including days, nights, weekends and holidays
- Ability to walk and stand for the entire shift
Job Duties
- Promptly address incidents, altercations, or any issues within the venue that may compromise guest safety
- Ensure that all guests adhere to the entry screening procedures
- Immediately report any unusual activities or potential safety concerns to the On-Duty Supervisor
- Accurately complete all necessary documentation, including incident and misconduct reports
- Ensure compliance of outside food/beverage and camera building policies
- Monitor guest conduct and aid guests when necessary
- Perform crowd control management functions. Lead initiatives to de-escalate inappropriate behavior effectively
- Act as a member of the emergency evacuation team by directing guests to emergency exits
- Perform other duties and responsibilities as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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