Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
401(k) savings plan
401(k) matching
Job Description
Oak View Group (OVG) is the global leader specializing in venue development, management, and premium hospitality services tailored for the live event industry. With an impressive portfolio that includes owning and managing some of the world's most influential and highly attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions, OVG provides a comprehensive 360-degree solution set for clients seeking top-tier live event experiences. The company's extensive expertise and reputation place it at the forefront of the live events sector, making it a highly sought-after employer for professionals passionate about event management and hospitality services.
The role... Show More
The role... Show More
Job Requirements
- High school diploma or GED
- Minimum 1 year of customer service experience
- Ability to work flexible hours including weekends and holidays
- Ability to stand and walk for extended periods
- Strong communication and interpersonal skills
- Ability to follow safety protocols and procedures
- Friendly and outgoing personality
- Ability to work independently and as part of a team
Job Qualifications
- High school diploma or GED
- 1 year of related customer service experience
- Ability to follow procedures and safety standards as directed
- Ability to work independently and remain flexible in role
- Exceptional customer service skills with an outgoing and friendly personality
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Ability to walk and stand for the entire shift
Job Duties
- Promptly address incidents, altercations, or any issues within the venue that may compromise guest safety
- Ensure that all guests adhere to the entry screening procedures
- Immediately report any unusual activities or potential safety concerns to the On-Duty Supervisor
- Accurately complete all necessary documentation, including incident and misconduct reports
- Ensure compliance of outside food/beverage and camera building policies
- Monitor guest conduct and aid guests when necessary
- Perform crowd control management functions
- lead initiatives to de-escalate inappropriate behavior effectively
- Act as a member of the emergency evacuation team by directing guests to emergency exits
- Perform other duties and responsibilities as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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