Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.50 - $21.50
Benefits
Medical
Dental
STD
LTD
Life insurance
401(k)
Paid Time Off
travel benefits
Job Description
Spirit Airlines is a leading ultra-low-cost carrier (ULCC) that has revolutionized air travel with its focus on providing affordable, convenient, and customer-centric service. Known for its innovative approach and vibrant corporate culture, Spirit Airlines connects millions of travelers across the Americas, offering a dynamic workplace that blends professionalism with a fun, energetic atmosphere. As a prominent player in the airline industry, Spirit Airlines emphasizes diversity, teamwork, and employee growth, fostering a collaborative environment where every team member is encouraged to contribute to the company’s mission of making travel accessible while keeping the experience enjoyable for customers.
This full-time role inv... Show More
This full-time role inv... Show More
Job Requirements
- High school diploma or equivalent
- 1+ years of customer service experience
- ability to complete a 90-day training program
- intermediate proficiency in microsoft outlook, word & excel
- ability to learn and use crew scheduling software
- effective verbal and written communication skills
- ability to work in a fast-paced, high stress environment
- must work 100% onsite
Job Qualifications
- High school diploma or equivalent required
- college degree highly preferred
- 1+ years of customer service experience
- previous crew scheduling or airline experience a plus
- possess intermediate proficiency with microsoft outlook, word & excel
- previous sabre crew management and flica software experience desired
- effective written and verbal communication skills
- strong computer skills including ms office products
- great customer service skills working with internal and external customers
- must be able to successfully complete intense 90 day training program
- demonstrated ability to work collaboratively with team members in a demanding, high-stress environment
- must be able to learn, comprehend, and accurately apply far and cba regulations to insure compliance with crew member regulatory duty and rest rules
- able to learn and efficiently use crew scheduling and reservation software
- must possess superior communication and operational resolution skills with management, crews, labor representatives and occ team members
- must be a quick thinker, and be able to organize and prioritize tasks in a fast-paced, operational environment
- must be able to effectively communicate verbally by telephone and in writing
- 100% onsite because connection and collaboration are core to life at spirit
Job Duties
- Assigns all open flying to crew members while adhering to federal aviation regulations, collective bargaining agreements, and company policy
- reschedules or assigns crews to flights based on direction from crew analyst or supervisor to assure operational reliability
- interacts with flight operations and inflight crew members to communicate scheduling requirements
- monitors crew member check-in to assure coverage, and notifies departments for attendance issues
- receives crew absence notifications and promptly schedules replacement crew
- books crew deadheads and provides confirmation of record locators to crew members
- schedules, modifies, and confirms crew lodging requirements on layovers
- coordinates timely ground transportation for crew members to/from hotel and airports
- monitors all crew and pairing exception reports, and makes adjustments accordingly
- organizes and processes trip trades in accordance with labor agreement and company policy
- exercises decision making authority that complies with cba and company policy while using resources efficiently
- may perform other responsibilities as assigned
- responsibilities and duties may change when circumstances dictate such as emergencies, changes in workload, rush jobs or technical developments
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: