Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $21.00
Work Schedule
Standard Hours
Day Shifts
Benefits
travel privileges
Vacation plan
401(k) with Company Match
Profit-sharing and bonus opportunities
Health Insurance
Dental Insurance
vision plan
Life insurance
Disability insurance
flexible spending accounts
Employee assistance program
Job Description
PSA Airlines, a wholly owned subsidiary of American Airlines, is a leading regional airline committed to delivering exceptional service and operational excellence. With a workforce of more than 4,000 dedicated employees, PSA Airlines emphasizes teamwork, diversity, and inclusivity while fostering a safe, respectful, and supportive work environment. The company culture, known as The PSA Way, is founded on principles of stability, growth, and a strong focus on the future—with safety as the paramount priority. PSA Airlines strives to be a place where employees can build rewarding careers, backed by comprehensive benefits and opportunities for professional development.
At PSA Airlines, ... Show More
At PSA Airlines, ... Show More
Job Requirements
- High school diploma or equivalent
- previous customer service experience
- intermediate computer skills with Microsoft Office programs
- excellent interpersonal and communication skills
- self-motivated and proactive in operational disruption prevention
- ability to adapt under pressure and maintain composure
- ability to prioritize and adapt to changing priorities
- ability to speak, read, and write in English
- authorization to work in the U.S.
Job Qualifications
- High school diploma or equivalent
- previous customer service experience
- intermediate computer skills with Microsoft Office programs
- excellent interpersonal and communication skills
- self-motivated with ability to proactively identify and prevent operational disruptions
- ability to adapt to changes under pressure and maintain composure
- ability to prioritize and quickly adapt to changing environments and priorities
- proficiency in English speaking, reading, and writing
- authorization to work in the U.S.
- crew scheduling experience preferred
- knowledge of airline and aviation terminology preferred
- aviation operations experience preferred
Job Duties
- Create and modify crew schedules to resolve conflicts caused by weather, maintenance, and crew issues
- interact with crew members and process daily absences, reassignments, swaps, and movements
- resolve flight crew legality problems and rest requirements based on regulatory and contractual rules
- maintain the integrity of the flight schedule ensuring all segments have legal crew coverage
- provide detailed communication to crew members about schedule changes
- build open crew member segments into trips and cover for current day operations
- make last-minute changes to crew hotel reservations, cancellations, and transportation arrangements
- book crew members on deadhead flights when needed
- monitor crew members' check-in status to assure coverage
- communicate with Crew Scheduling Coordinators, Dispatch Coordinators, and Maintenance Supervisors to resolve operational issues
- utilize multiple software systems to track and solve complex scheduling problems
- monitor and maintain FAR legality and contractual compliance of crew schedules for 24/7 operations
- assist with irregular operations by processing Crew Recovery Reports
- assist with on-the-job training for new hire schedulers
- responsible for the company’s Security and Safety Management System and associated safety outputs
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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