Crew Member

Waterbury, CT, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Range $12.25 - $16.00

Work Schedule

Fixed Shifts

Benefits

Health Insurance

Paid Time Off

Employee Discounts

flexible schedule

Retirement Plan

training programs

Career advancement opportunities

Job Description

Moe's Southwest Grill, operated under Savin Brands, is a leading quick-service restaurant chain known for its fresh, made-to-order Southwestern cuisine. With a strong reputation for quality, vibrant flavors, and a welcoming atmosphere, Moe's provides an exceptional dining experience that emphasizes customer satisfaction and engagement. As part of Savin Brands, Moe's culture is deeply rooted in a commitment to its mission, vision, and core values, creating an inclusive and positive work environment for its team members and a memorable experience for guests. The company is dedicated to fostering employee growth and success through comprehensive training, supportive management, and opportunities for advancement... Show More

Job Requirements

Must be 18 years of age
Must be legally eligible to work in the United States and able to provide appropriate documentation to complete the form I-9 within 3 days of employment
Have an acceptable criminal background check
Ability to communicate with guests and all co-workers
Ability to perform basic addition and subtractions and make correct change
Ability to process information through the POS register system
Ability to lift up to 50-lb boxes of product
Ability to work in a warm environment (grills, fryer) and react to timers
Ability to climb ladders and bend at the waist to clean equipment
Ability to use hands, arms, shoulders and back to build menu items for up to 6 hour periods
Ability to work around industrial-strength cleaners
Ability to weigh and measure during prepping process
Ability to stand for up to 6 hours without a break
Ability to operate the mixer required to prep specific recipes

Job Qualifications

Must be legally eligible to work in the United States and able to provide appropriate documentation to complete the form I-9 within 3 days of employment
Must be 18 years of age
Have an acceptable criminal background check
Experience working in a food service environment preferred, but not required
Excellent interpersonal communication skills and strong interest in guest services
Basic math skills
able to make change accurately
Basic computer knowledge including Point of Service (POS) experience

Job Duties

Model, promote and display integrity for Savin Brands and Moe's culture, Mission, Vision and Values
Ensure all guests receive outstanding service by providing a friendly environment, acknowledging every guest with the infamous "Welcome to Moe's
asking if they have visited Moe's before and make all guests feel welcome
Maintains and delivers high quality product within Moe's speed of service standards
Upsell and make recommendation to guests on a regular basis
Follow all specifications, and procedures within Moe's recipes and training materials
Maintain the front counter area, hot and cold food lines and back of the house in a sanitary, neat and orderly fashion
Responsible for entering orders into POS system and taking cash and credit cards, makes change for guests and works with manager to handle, record and store cash correctly
Maintain the cleanliness of the restaurant including but not limited to beverage center, salsa bar, dining room, doors and windows and restrooms
Handle guest complaints in a timely manner, inquiring about the quality of a guest's dining experience, thanking guests and inviting them to return
Complete food preparation as required and according to Moe's standards
Cross train and assist with all aspects of the restaurant
Other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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