Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.20 - $20.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
401(k)
Dental Insurance
employee discount
Health Insurance
Paid Time Off
Paid training
Vision Insurance
Job Description
The Melt is a rapidly growing fast casual restaurant brand based in San Francisco, California, known for its chef-inspired, all-natural, wholesome menu items such as Burger Melts, Chicken Melts, Cheese Melts, French Fries, and more. The Melt combines innovative online ordering technology with an eco-friendly environment, aiming to redefine the food service experience in the fast casual and quick service restaurant (QSR) sector. Operating several locations across California and looking to expand further within the state and beyond, The Melt focuses heavily on cultivating a strong internal culture. Central to its mission is the belief in "promotion from within," highlighting... Show More
Job Requirements
- Must be happy and at least 16 years old to apply
- Must have strong interpersonal skills, a positive attitude and the ability to learn quickly
- Must be available to work flexible hours including peak sales times, opening shifts, closing shifts, and weekends
- Prior experience not required but helps if worked in restaurant, deli, caf��, fast food, coffee, retail or customer service
- Must be able to work under pressure and multi-task in a fast-paced environment
- Must be able to read and communicate in English
- Must be able to lift between 25-50 lbs
- Must be available to work 50 hours per week including late nights and weekends
Job Qualifications
- Must be happy and positive with a collaborative leadership style
- Must have at least 3-4 years of General Manager experience within the fast casual, QSR or mid-scale casual dining segment
- Must have strong interpersonal skills
- Must have the ability to learn quickly
- Must have the leadership skills to build and be part of a team
- Must be able to work under pressure and multi-task in a fast-paced environment
- Must have exceptional work ethic
- Must be at least 18 years old to apply
- Must have ServSafe certification
- Must develop and maintain effective working relationships
Job Duties
- Lead and direct crew shifts acting as manager-in-charge of store
- Coach, counsel and direct crew members
- Ensure a positive team environment and maintain a calm professional demeanor always
- Provide clear, specific, timely, and respectful coaching and feedback to crew to ensure operational excellence and improve crew performance
- Participate in staff planning, interviewing and hiring process for new crew members
- Ensure I Love It Here experience for every guest
- Ensure standards are consistently met for speed of service, order accuracy, product quality, and store cleanliness
- Handle problem resolution with composure while living The Melt values
- Inspire, motivate, and coach crew members to their best performance
- Execute opening and closing duties including opening shift, shift change, and closing shift procedures
- Ensure food quality, food safety and store cleanliness
- Follow all health, safety and sanitation guidelines
- Manage shift schedules and utilize deployment tools to maximize shift performance
- Manage inventory needs by ordering, receiving and storing items according to procedures
- Follow cash management and cash register policies and ensure all crew always follow procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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