Wendy's

Crew Member

Job Overview

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Employment Type

Full-time
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
401k plan
Paid vacation

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its commitment to providing high-quality food, exceptional customer service, and a welcoming atmosphere. Established in 1969, Wendy's has grown into one of the largest and most respected quick-service restaurant brands worldwide. The company’s mission centers around delivering excellent service and guest courtesy that goes beyond the customer's expectations. At Wendy's, employees play a crucial role in maintaining this mission by offering fast, friendly, and orderly service that meets stringent quality, service, and cleanliness standards.

This particular role features the duties and responsibilities of a crew member at Wendy's, an inte... Show More

Job Requirements

  • Must be 16 years old or older
  • Ability to stand, walk, sit, and use hands to handle and feel
  • Physical capacity to reach, climb, stoop, kneel, crouch, or crawl
  • Ability to lift at least 20 pounds
  • Exposure to high heat and cooking oils
  • Adherence to company policies and procedures
  • Ability to understand and follow instructions
  • Reliable and punctual
  • Ability to interact courteously with customers

Job Qualifications

  • No prior experience or training necessary
  • High school diploma preferred but not required
  • Ability to read and comprehend simple instructions, short correspondence, and memos
  • Ability to write simple correspondence
  • Effective communication skills in one-on-one and small group situations
  • Ability to add and subtract two digit numbers and multiply and divide by 10s and 100s
  • Ability to perform operations using units of American money, weight, volume, and distance
  • Ability to apply common sense to carry out simple one or two step instructions
  • Ability to manage standardized situations with minimal variables
  • Crew Leader Certification
  • Shift Supervisor Certification

Job Duties

  • Greets the customer
  • Suggestive sale and answer questions about products
  • Records the customer’s order
  • Stages customers in serpentine area to maintain a smooth customer flow
  • Selects requested food items from serving or storage areas and assembles items on serving tray or in takeout bag
  • Serves cold drinks, hot beverages, and desserts
  • Receives payment
  • Assists customers with questions or complaints
  • Retrieves raw food stock and places at appropriate station for preparation
  • Performs duties to prepare food
  • Maintains orderly eating and serving areas
  • Ensures that he or she follows all company issued policies and procedures

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Job Qualifications

Experience

No experience required

Job Location

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