Dunkin' logo

Dunkin'

Crew Member

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
Split Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Training opportunities
flexible scheduling

Job Description

The hiring establishment is a well-regarded restaurant brand known for its commitment to delivering exceptional guest experiences in a fast-paced and team-oriented environment. As a restaurant operating under a recognized brand and franchisee system, this company emphasizes strict adherence to quality, operational excellence, and customer satisfaction. The employment type offered for this role is typically full-time or part-time crew membership within the food and beverage service sector, with compensation aligned to hospitality industry standards. This role is critical in ensuring that every guest enjoys a positive experience by receiving quality service and products consistently.

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Job Requirements

  • High school diploma or equivalent preferred
  • Previous experience in customer service or restaurant environment is an advantage
  • Must be able to fluently speak and read English
  • Capable of counting money and making change
  • Able to operate restaurant equipment (minimum age requirements may apply)
  • Willingness to work flexible hours including weekends and holidays
  • Ability to work in a fast-paced environment and stand for extended periods

Job Qualifications

  • Must be able to fluently speak and read English
  • Capable of counting money and making change
  • Able to operate restaurant equipment (minimum age requirements may apply)
  • Guest focus with ability to anticipate and understand guests' needs
  • Passion for results with capability to set targets and deliver commitments
  • Strong problem solving and decision making skills based on analysis and judgment

Job Duties

  • Communicate appropriately with fellow team members and treat others fairly and with respect
  • Respond positively to feedback and direction
  • Hold themselves accountable for their responsibilities on their shift
  • Adhere to schedule and arrive ready to work on time
  • Hold guests as highest priority and ensure each guest is highly satisfied
  • Respond to specific guest needs and resolve problems urgently
  • Adhere to brand standards and systems delivering quality food and beverage
  • Maintain a clean and neat workstation and complete cleaning of guest areas
  • Complete all required training and support the training of other team members
  • Effectively execute restaurant standards and marketing initiatives
  • Prepare all products following recipes and procedures
  • Follow procedures related to cash, cleanliness, food safety, and restaurant security
  • Comply with all restaurant, brand, and franchisee policies

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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