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Crew Member

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Medical insurance
vision plan
dental plan
401k plan
Paid vacation

Job Description

Wendy's is a renowned fast-food restaurant chain known for its commitment to quality, service, and cleanliness. As a staple in the quick-service restaurant industry, Wendy's has built a reputation for providing delicious food with exceptional customer experience. Founded in 1969, Wendy's has grown into one of the largest fast-food chains globally, emphasizing fresh ingredients, innovative menu options, and friendly service. The company operates thousands of locations worldwide, catering to diverse customer needs and preferences. With a focus on team collaboration and operational excellence, Wendy's fosters an environment where employees can develop valuable skills in customer service, food preparation, and teamwork.Show More

Job Requirements

  • No prior experience or training required
  • Must have the ability to read and comprehend simple instructions, short correspondence, and memos
  • Must have the ability to write simple correspondence
  • Must have the ability to present information effectively in one-on-one and small group situations
  • Must have the ability to add and subtract two digit numbers
  • Must have the ability to multiply and divide with 10's and 100's
  • Must have the ability to perform operations using units of American money, weight measurement, volume, and distance
  • Must have the ability to apply common sense understanding to carry out simple one or two-step instructions
  • Must have the ability to deal with standardized situations with occasional or no variables
  • Must be 16 years old or older
  • Must be able to stand, walk, sit, and use hands
  • May be required to reach with hands and arms, climb, stoop, kneel, crouch, or crawl
  • Must be able to lift at least 20 pounds
  • Able to work in environments exposed to high heat and cooking oils
  • No special vision requirements

Job Qualifications

  • High school diploma preferred but not required
  • Ability to read and comprehend simple instructions, short correspondence, and memos
  • Ability to write simple correspondence
  • Effective presentation of information in one-on-one and small group situations
  • Ability to add and subtract two digit numbers
  • Ability to multiply and divide with 10's and 100's
  • Ability to perform operations using units of American money, weight measurement, volume, and distance
  • Ability to apply common sense understanding to carry out simple one or two-step instructions
  • Ability to deal with standardized situations with occasional or no variables
  • Crew Leader Certification
  • Shift Supervisor Certification

Job Duties

  • Greets the customer
  • Suggestive sale and answer questions about products
  • Records the customer's order
  • Stages customers in serpentine area to maintain a smooth customer flow
  • Selects requested food items from serving or storage areas and assembles items on serving tray or in takeout bag
  • Serves cold drinks, hot beverages, and desserts
  • Receives payment
  • Assists customers with questions or complaints
  • Retrieves raw food stock and places at appropriate station for preparation
  • Performs duties to prepare food
  • Maintains orderly eating and serving areas
  • Ensures that he or she follows all company issued policies and procedures

Job Qualifications

Experience

No experience required


Job Location

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