Tom Lovelace Group logo

Tom Lovelace Group

Crew Member

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $11.50 - $15.25
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Competitive wages
Employee Discounts
Training and Development
team environment
Opportunities for advancement
flexible scheduling
supportive management

Job Description

Tom Lovelace Group is a franchisee of Papa Murphy's, a well-known take-and-bake pizza company that operates independently from Papa Murphy's International, Inc. The franchisee operates its own business and sets its own wage and benefit programs, providing opportunities tailored to the unique needs of its employees and local market. This establishment focuses on delivering high-quality products alongside excellent customer service, emphasizing a friendly and efficient work environment. With a commitment to its core values of Quality, Service, Integrity, and Teamwork, Tom Lovelace Group ensures that every crew member contributes positively to its culture and customer experience. This company offers employment... Show More

Job Requirements

  • Regularly required to stand and walk
  • Use hands to finger, handle, or feel
  • Reach with hands and arms
  • Occasionally required to bend and stoop, kneel or crouch
  • Must be able to perform cleaning duties such as wiping tables and equipment, sweeping and mopping
  • Must be able to lift and/or move up to 30 pounds
  • Maintain punctual and regular attendance at work

Job Qualifications

  • High school diploma or equivalent preferred but not required
  • Food Handlers Card and/or Serve Safe Certified preferred but not required
  • Effectively read, speak, write and communicate
  • Build and maintain positive relationships with supervisors, co-workers and guests
  • Be a team player with a great attitude
  • Basic math skills required

Job Duties

  • Exhibit readiness to perform role by wearing a clean and wrinkle-free uniform and showing up at the assigned time
  • Prioritize and complete tasks which if not done could jeopardize store operations
  • Adhere to Papa Murphy's store performance standards
  • Comply with all sanitation and safety standards
  • Greet all guests to create a welcoming environment
  • Handle phone and online orders for guest pick-up
  • Keep assigned area neat, clean and well stocked
  • Perform all tasks and duties assigned by immediate supervisor
  • Work all counter or other assigned stations
  • Assist guests in making menu selections, review specials, handle club cards, and participate in add-on sales
  • Wrap pizzas properly, repeat orders to guests, give verbal baking instructions, thank and invite guests back
  • Present orders within the 3-minute door to door service time
  • Assist guests with carrying pizzas out or holding the door open
  • Follow proper cash, check, credit card and food stamp transactions
  • Ring up orders and follow proper cash handling techniques
  • Follow proper void/refund procedures
  • Process coupons and gift certificates with supervisor assistance
  • Complete operating and safety knowledge of mixer, sheeter and dicer if needed
  • Make all products following portion charts or job aids within the average time standards
  • Store and rotate all products before and after prepping
  • Mix dough to recipe and dough balls to standard when necessary
  • Sheet, wrap, date and store crusts to standard
  • Perform duties of the runner or dish person as directed by supervisor

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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