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Wendy's

Crew Member

Job Overview

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Employment Type

Full-time
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
401k plan
Paid vacation

Job Description

Wendy's is a globally recognized fast-food restaurant chain renowned for its dedication to quality, service, and cleanliness. As one of the leading quick-service restaurants, Wendy's places a strong emphasis on providing outstanding customer experiences through its commitment to delivering "wow!" service. The company prides itself on meeting and exceeding customers' expectations by ensuring that every guest is greeted with courtesy and served promptly in a fast and orderly manner. With a rich heritage in the fast-food industry, Wendy's has established a reputation for its quality menu offerings and excellent customer service standards.

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Job Requirements

  • Must be 16 years old or older
  • no prior experience required
  • high school diploma preferred but not mandatory
  • ability to read and comprehend simple instructions, short correspondence, and memos
  • ability to write simple correspondence
  • ability to add and subtract two digit numbers
  • ability to multiply and divide with 10’s and 100’s
  • ability to perform operations using American money and measurements
  • ability to apply common sense understanding
  • ability to stand, walk, sit, use hands to handle and feel
  • ability to reach, climb, stoop, kneel, crouch, or crawl
  • ability to lift at least 20 pounds
  • willingness to work in hot environments and handle cooking materials
  • authorized exceptions only for age requirement

Job Qualifications

  • High school diploma preferred but not required
  • ability to read and comprehend simple instructions, short correspondence, and memos
  • ability to write simple correspondence
  • effective presentation skills in one-on-one and small group situations
  • ability to add and subtract two digit numbers
  • ability to multiply and divide with 10’s and 100’s
  • ability to perform mathematical operations using units of American money and measurements
  • ability to apply common sense to carry out simple instructions
  • ability to deal with standardized situations with occasional or no variables
  • Crew Leader Certification
  • Shift Supervisor Certification

Job Duties

  • Greets the customer
  • suggestive sale and answer questions about products
  • records the customer’s order
  • stages customers in serpentine area to maintain a smooth customer flow
  • selects requested food items from serving or storage areas and assembles items on serving tray or in takeout bag
  • serves cold drinks, hot beverages, and desserts
  • receives payment
  • assists customers with questions or complaints
  • retrieves raw food stock and places at appropriate station for preparation
  • performs duties to prepare food
  • maintains orderly eating and serving areas
  • ensures that he or she follows all company issued policies and procedures

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Job Qualifications

Experience

No experience required

Job Location

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