Wendy's logo

Wendy's

Crew Member

Job Overview

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Employment Type

Full-time
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Benefits

Medical insurance
Vision Insurance
Dental Insurance
401k plan
Paid vacation

Job Description

Wendy's is a globally recognized fast-food restaurant chain known for its fresh, quality ingredients and exceptional customer service. Established as a leader in the quick-service restaurant industry, Wendy's prides itself on delivering delicious meals in a fast, friendly, and efficient manner. Whether serving a classic square-shaped hamburger, fresh salads, or a Frosty dessert, the brand has built a reputation for exceeding customer expectations through consistent quality and service. Wendy's operates thousands of locations worldwide, each dedicated to maintaining the standards of cleanliness, speed, and product quality that the company is famous for. The company invests heavily in employee training and... Show More

Job Requirements

  • Must be at least 16 years old
  • Ability to read and write
  • Basic math skills including addition, subtraction, multiplication, and division
  • Ability to follow company policies and procedures
  • Ability to stand, walk, sit, use hands, reach, climb, stoop, kneel, crouch, or crawl as needed
  • Ability to lift at least 20 pounds
  • Willingness to work in hot environments near grill and fryer equipment
  • No prior experience required
  • High school diploma preferred
  • Must have basic communication skills
  • Must be able to handle customer interactions professionally

Job Qualifications

  • No prior experience or training required
  • High school diploma preferred but not required
  • Ability to read and comprehend simple instructions, short correspondence, and memos
  • Ability to write simple correspondence
  • Effective presentation skills in one-on-one and small group situations
  • Ability to perform basic mathematical operations including addition, subtraction, multiplication, and division
  • Ability to apply common sense to carry out simple one- or two-step instructions
  • Crew Leader Certification
  • Shift Supervisor Certification

Job Duties

  • Greets the customer
  • Suggestive sale and answer questions about products
  • Records the customer's order
  • Stages customers in serpentine area to maintain a smooth customer flow
  • Selects requested food items from serving or storage areas and assembles items on serving tray or in takeout bag
  • Serves cold drinks, hot beverages, and desserts
  • Receives payment
  • Assists customers with questions or complaints
  • Retrieves raw food stock and places at appropriate station for preparation
  • Performs duties to prepare food
  • Maintains orderly eating and serving areas
  • Ensures that he or she follows all company issued policies and procedures

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Job Qualifications

Experience

No experience required

Job Location

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