Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.25 - $16.25
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career advancement opportunities
Training and Development
flexible scheduling
Job Description
Cafua Management Company stands as one of the largest private Dunkin' Donuts franchise operators in the United States, managing over 200 locations across six states. Known for its commitment to a 'People First' culture, Cafua Management Company emphasizes not only guest satisfaction but also employee development and foster a positive work environment. By focusing on delivering exceptional service and quality products, the company has established itself as a leader in franchise operations within the quick-service restaurant sector. Working with Cafua means becoming part of a dedicated team where respect, integrity, and continuous improvement are core values. This culture extends beyond... Show More
Job Requirements
- 18 years or older
- able to lift a minimum of 50 lbs
- fluent in English
- basic computer skills
- capable of counting money and making change
- able to operate restaurant equipment
- weekend and holiday availability required
Job Qualifications
- fluent in English
- basic computer skills
- capable of counting money and making change
- able to operate restaurant equipment
- 18 years or older
- able to lift a minimum of 50 lbs
- understands and exceeds guest expectations needs and requirements
- develops and maintains guest relationships
- displays a sense of urgency with guests
- seeks ways to improve guest satisfaction
- resolves guest concerns by following L.A.S.T method
- sets and maintains high standards for self and others
- consistently meets or exceeds goals
- contributes to overall team performance
- identifies and resolves issues and problems
- uses information at hand to make decisions and solve problems
- develops and maintains relationships with team
- operates with a high level of integrity, demonstrates honesty, treats others with respect and keeps commitments
Job Duties
- work well with others respectfully and can interact in a positive efficient manner
- respond positively to coaching and feedback
- able to communicate with team members and supervisors within the organization
- able to learn and execute multiple tasks
- provide great guest service
- resolve guest issues on the spot being polite and respectful
- follow brand standards recipes and systems
- follow safety food safety and sanitation guidelines and comply with all applicable laws
- maintain clean and neat work environment
- execute restaurant standards and marketing initiatives
- handle POS transactions and payments with accuracy
- prepare and deliver all products according to brand standards using job aids when necessary
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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