The Grove Master

Crew Member

Job Overview

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Employment Type

Hourly
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $11.50 - $15.00
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Work Schedule

Rotating Shifts
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible schedule
Career development opportunities

Job Description

The hiring establishment is a fast-paced retail food service company dedicated to providing exceptional customer experiences through quality products and attentive service. The company operates multiple locations and values team collaboration, customer satisfaction, and operational excellence. Its goal is to create a welcoming environment where customers feel valued and enjoy high-quality food offerings. The company embraces a culture of continuous improvement, teamwork, and respect, empowering its employees to deliver the best service possible. Customer satisfaction, cleanliness, and efficiency are key pillars of its operation. Employees are supported through ongoing training and opportunities to grow within the company, reflecting its commitment... Show More

Job Requirements

  • High school diploma or equivalent
  • Ability to work flexible hours
  • Basic math skills for cash handling
  • Strong communication skills
  • Ability to stand for extended periods
  • Ability to follow safety and sanitation procedures
  • Previous experience in customer service or food industry preferred

Job Qualifications

  • High school diploma or equivalent
  • Previous retail or food service experience preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic math skills for handling cash transactions
  • Ability to work flexible hours including weekends and holidays
  • Team player with a positive attitude and willingness to learn

Job Duties

  • Be a champion of customer service and provide excellent customer service to customers
  • Greet and acknowledge customers quickly, take food orders, deliver food orders, and provide information about menu
  • Retail products and promotions to customers and upsell products
  • Always maintain a solid knowledge of products, services, and special promotions
  • Operate POS cash register and accurately record items purchased by the customer
  • Accept customer payment and secure cash in POS cash drawer
  • Follow cash handling policy and procedure and always maintain proper security of cash
  • Assist with a variety of kitchen functions such as food preparation, cooking or preparing food and dishwashing
  • Ensure proper food and beverage handling procedures are being followed including wrapping, labeling, dating, rotating, and checking temperature of products
  • Estimate product usage in the stores and request stock to ensure proper product levels
  • Regularly stock and reorganize product items in the store that get unorganized during sales
  • Ensure proper rotation of products using the FIFO method
  • Clean and sanitize workstations and equipment in stores regularly
  • Clean utensils, pots, and pans and put away clean items
  • Clean walls, windows, and any general areas if dirty
  • Clean anything that could result in customer injury to keep customers safe
  • Empty trash bins, sweep and mop floors
  • Follow all security and safety procedures while in stores
  • Interact well with coworkers and offer help and assistance as needed
  • Notify Management of any incidents or accidents immediately
  • Other duties as needed and required by the job or by management

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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