The Grove Master

Crew Member

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $11.50 - $15.00
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development programs
flexible scheduling
performance bonuses

Job Description

This job opportunity is with an established company seeking a dedicated Crew Member/Associate (CM) to join their dynamic team. The company operates in the food service industry, focusing on providing quality products and excellent customer service within a friendly and fast-paced environment. Known for its commitment to customer satisfaction and team collaboration, the organization values employees who are proactive, diligent, and eager to contribute to the overall success of the business. As a Crew Member, you will be a vital part of the team, directly interfacing with customers and assisting in various store operations to ensure a smooth and pleasant... Show More

Job Requirements

  • high school diploma or equivalent
  • previous experience in customer service or food service preferred
  • ability to operate POS systems
  • knowledge of food safety and sanitation practices
  • ability to stand for extended periods
  • strong communication skills
  • ability to work flexible hours including weekends and holidays

Job Qualifications

  • excellent customer service skills
  • ability to effectively operate POS systems
  • knowledge of food preparation and handling procedures
  • strong teamwork and interpersonal skills
  • attention to detail in maintaining cleanliness and safety
  • ability to multitask in a fast-paced environment
  • dependability and punctuality

Job Duties

  • be a champion of customer service and provide excellent customer service to customers
  • greet and acknowledge customers quickly, take food orders, deliver food orders, and provide information about menu
  • retail products and promotions to customers and upsell products
  • always maintain a solid knowledge of products, services, and special promotions
  • operate POS cash register and accurately record items purchased by the customer
  • accept customer payment and secure cash in POS cash drawer
  • follow cash handling policy and procedure and always maintain proper security of cash
  • assist with a variety of kitchen functions such as food preparation, cooking or preparing food and dishwashing
  • ensure proper food and beverage handling procedures are being followed including wrapping, labeling, dating, rotating, and checking temperature of products
  • estimate product usage in the stores and request stock to ensure proper product levels
  • regularly stock and reorganize product items in the store that get unorganized during sales
  • ensure proper rotation of products using the FIFO method – first in first out
  • clean and sanitize workstations and equipment in stores regularly
  • clean utensils, pots, and pans and put away clean items
  • clean walls, windows, and any general areas if dirty
  • clean anything that could result in customer injury to keep customers safe
  • empty trash bins, sweep and mop floors
  • follow all security and safety procedures while in stores
  • interact well with coworkers and offer help and assistance as needed
  • notify management of any incidents or accidents immediately
  • other duties as needed and required by the job or by management

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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