Cass Food Group, LLC

Crew Member

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $15.00
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Benefits

Paid break
time and a half holiday pay
Full-time position
competitive hourly wage

Job Description

Dairy Queen is a beloved franchise recognized for its delicious ice cream treats, fast-food offerings, and dedicated fan base. Operating as part of a global system of independently owned restaurants, each Dairy Queen franchise provides unique opportunities for individuals to join a brand committed to quality, fun, and friendly customer experiences. This specific opportunity is with a Dairy Queen franchisee, meaning that the employer is the local business owner who manages the restaurant's hiring, wage, hours, and employment-related decisions independently from American Dairy Queen Corporation or International Dairy Queen, Inc.

The full-time position starts at $15 per hour... Show More

Job Requirements

  • Communicate positively with fans and co-workers constantly during shifts
  • Work well under pressure packed situations while maintaining a great attitude
  • Comfortable standing for entire shift and able to lift 50 pounds
  • Practice established food handling procedures and meet any local health regulations
  • Exhibit good manners, proper personal hygiene and promptness
  • Have fun and maintain a positive attitude at all times

Job Qualifications

  • Positive communication skills
  • Ability to work under pressure
  • Team player attitude
  • Knowledge of food safety practices
  • Customer service orientation
  • Basic physical ability to stand for long periods and lift moderate weights
  • Eagerness to learn and deliver quality service

Job Duties

  • Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
  • Enthusiastically greet and welcome fans to the Dairy Queen brand
  • Assist fans with menu navigation and product ingredient questions
  • Strive to exceed fan expectations and deliver fan first service through timely and quality service
  • Calmly solve fan concerns and embrace Dairy Queen's service recovery standards
  • Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
  • Prepare treat products following restaurant, health, and safety standards and procedures
  • Create and maintain a positive, safe, clean, and inviting environment for fans and team members
  • At all times exhibit a genuine passion for excellence
  • Perform other duties as assigned by management

Job Location

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