Cass Food Group, LLC

Crew Member

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $15.00
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Benefits

Paid break during shift
time and a half holiday pay
competitive hourly wage

Job Description

Dairy Queen is a well-known franchise specializing in fast food and ice cream treats, recognized for its commitment to quality, fun, and friendly customer service. This particular opportunity is offered by an independent franchisee of the Dairy Queen system, who operates as a separate business entity from the American Dairy Queen Corporation or International Dairy Queen, Inc. This means the employer responsible for hiring, wages, and work conditions is the franchisee, not the parent company. The franchisee is dedicated to creating a welcoming atmosphere that fosters memorable fan experiences through exceptional service and energetic engagement. Dairy Queen’s reputation for delivering... Show More

Job Requirements

  • Communicate positively with fans and co-workers constantly during shifts
  • Work well under pressure packed situations while maintaining a great attitude
  • Comfortable standing for entire shift and able to lift 50 pounds
  • Practice established food handling procedures and meet any local health regulations
  • Exhibit good manners, proper personal hygiene and promptness
  • Have fun and maintain a positive attitude at all times

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous customer service experience is an asset
  • Ability to work in a fast-paced environment
  • Strong communication and interpersonal skills
  • Positive attitude and willingness to work as part of a team
  • Basic math skills for handling transactions
  • Familiarity with food safety regulations is a plus

Job Duties

  • Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
  • Enthusiastically greet and welcome fans to the Dairy Queen brand
  • Assist fans with menu navigation and product ingredient questions
  • Strive to exceed fan expectations and deliver fan first service through timely and quality service
  • Calmly solve fan concerns and embrace Dairy Queen's service recovery standards
  • Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
  • Prepare treat products following restaurant, health, and safety standards and procedures
  • Create and maintain a positive, safe, clean, and inviting environment for fans and team members
  • At all times exhibit a genuine passion for excellence
  • Perform other duties as assigned by management

Job Qualifications

Experience

No experience required

Job Location

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